CRA MLO at Fifth Third Bank

Greenville, South Carolina, United States

Fifth Third Bank Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Banking, MortgageIndustries

Requirements

  • High school diploma or equivalent (mandatory); four-year college degree preferred
  • Knowledge of conventional and/or government lending guidelines
  • Knowledge of residential mortgage processing, underwriting, and closing procedures
  • Knowledge of federal lending regulations governing real estate lending
  • Established local book of referral sources
  • Two years of mortgage sales experience
  • Existing mortgage sales of $800,000 per month
  • Demonstrated organizational skills
  • Strong written and verbal communication skills
  • Demonstrated teamwork and customer service skills
  • Proven computer skills
  • Basic sales technique skills
  • Strong desire to excel in a competitive environment
  • SAFE Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS)

Responsibilities

  • Develop CRA prospects and referral contacts (realtors, builders, professional and personal contacts)
  • Maintain knowledge of Fifth Third Mortgage Company's policies and procedures
  • Maintain knowledge of available loan products, processing procedures, underwriting, and general departmental guidelines
  • Conduct and coordinate homebuyer-training seminars for CRA potential applicants
  • Handle employee loans and participate in appropriate Fifth Third-coordinated functions to promote employee loans
  • Follow defined protocol for escalation of exceptions
  • Take applicant applications by completing Fannie Mae form 1003 on the laptop
  • Utilize the laptop for communication and access of daily rates, applicant credit reports, Loan Prospector responses, and transmitting the loan to LOMAS
  • Collect appropriate documentation from each applicant and deliver loan package in the time frames set by management
  • Manage pipeline for all originated loans through closing and complete required management reports
  • Communicate with applicants and/or referral sources by providing timely updates and progress reports
  • Maintain high levels of customer service while managing each applicant's and support staff's expectations
  • Attend and participate in all Consumer Lending meetings as required by management
  • Meet standards and objectives defined by management for mortgage loan sales and cross-selling objectives
  • Focus on selling CRA products and services, targeting low to moderate-income individuals and areas, as well as non-profit organizations
  • Assume overall responsibility for the residential mortgage loan from application to closing
  • Be responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures
  • Ensure actions and behaviors drive a positive customer experience while operating within the Bank's risk appetite, achieving results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types

Skills

Mortgage Origination
CRA Lending
Fannie Mae 1003
Loan Prospector
LOMAS
Credit Reports
Underwriting Guidelines
Homebuyer Training
Loan Sales
Cross-Selling

Fifth Third Bank

Provides banking, loans, and wealth management services

About Fifth Third Bank

Fifth Third Bank offers a variety of financial services, including personal and business banking, loans, mortgages, credit lines, and insurance products. Their services cater to individual consumers, small businesses, and commercial clients, providing comprehensive solutions for managing finances. The bank generates revenue through interest on loans, service fees, and commissions from insurance and investment products. Unlike many competitors, Fifth Third Bank emphasizes community engagement and financial education, providing resources to help clients improve their financial literacy. The goal of Fifth Third Bank is to support clients in achieving their financial objectives while fostering a strong connection with the communities they serve.

Cincinnati, OhioHeadquarters
1858Year Founded
IPOCompany Stage
Social Impact, Financial ServicesIndustries
10,001+Employees

Benefits

Health Insurance
Paid Sick Leave
Paid Holidays
Performance Bonus
Flexible Work Hours

Risks

Rising interest rates may decrease demand for loans and mortgages.
Competition from fintechs like Robinhood threatens Fifth Third's wealth management sector.
Sophisticated cybersecurity threats pose risks to customer data and trust.

Differentiation

Fifth Third Bank offers comprehensive financial solutions for individuals and businesses.
The bank emphasizes community engagement and financial education for client empowerment.
It provides a wide range of insurance products, including life, health, and disability.

Upsides

Increased demand for digital banking boosts Fifth Third Bank's online service offerings.
Partnerships with fintech enhance technological capabilities and customer experience.
Growing interest in sustainable finance attracts environmentally conscious customers.

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