Consultor/a ServiceNow at DXC Technology

Madrid, Community of Madrid, Spain

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Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, IT ServicesIndustries

Requirements

Minimum of 2 years of technical or functional experience with ServiceNow
Desirable: ServiceNow CSA (ServiceNow Certified System Administrator)
Desirable: Specialized certifications, e.g., CIS-ITSM, CIS-Discovery, CIS-CSM, CIS-PPM, CAS-PA, CAD, etc
Desirable: Renowned certifications in industries, e.g., ITIL, IT4IT, eTOM, COBIT, etc
Minimum B2 level in written and read English
Computer Engineering / Technical Informatics / Equivalent Bachelor's or Master's degree
Good communication skills

Responsibilities

For process analysis profile: Create solutions for clients addressing requirements through technical design following ServiceNow best practices
For process analysis profile: Organize requirements gathering workshops with clients
For process analysis profile: Conduct requirements gathering with clients and provide optimal ServiceNow solutions
For process analysis profile: Define and elaborate User Stories for technical teams
For process analysis profile: Generate solution designs for technical teams to develop technical designs and implement User Stories following NowCreate methodology
For process analysis profile: Develop soft skills to become a trusted advisor to clients and make recommendations to achieve business objectives
For process analysis profile: Optionally handle technical tasks personally
For process analysis profile: Elaborate functional tests
For technical profile: Implement User Stories provided by analysts
For technical profile: Elaborate technical designs
For technical profile: Document technical activities
For technical profile: Elaborate unit tests
For technical profile: Provide ideas or improvements to designs when appropriate

Skills

ServiceNow

ITSM

IT Workflow

Digital Transformation

Pre-sales

English

DXC Technology

IT services for enterprise modernization and management

About DXC Technology

DXC Technology provides IT services to large enterprises, focusing on modernizing their critical systems and operations. The company uses the Enterprise Technology Stack to enhance IT infrastructure, optimize data architectures, and ensure security across various cloud environments, including public, private, and hybrid. DXC operates on a contractual basis, offering consulting, system integration, and managed services to help clients improve their IT operations. What sets DXC apart from competitors is its strong commitment to innovation, sustainability, and corporate responsibility, which has earned it recognition as one of the Most Responsible Companies. The goal of DXC Technology is to be a trusted partner for enterprises, helping them achieve scalable and secure IT solutions while promoting inclusion and diversity within its workforce.

McLean, VirginiaHeadquarters

2017Year Founded

$14.6MTotal Funding

IPOCompany Stage

Consulting, Enterprise SoftwareIndustries

10,001+Employees

Risks

Emerging IT service providers offer cost-effective solutions, threatening DXC's market share.

Rapid technological changes may outpace DXC's innovation, risking service obsolescence.

Economic downturns could reduce IT spending, impacting DXC's long-term contract revenue.

Differentiation

DXC Technology is a Fortune 500 global IT services leader.

The company specializes in modernizing mission-critical systems for large enterprises.

DXC's Enterprise Technology Stack ensures security and scalability across cloud environments.

Upsides

DXC is recognized as a leader in the 2024 Magic Quadrant for Outsourced Digital Workplace Services.

The Quercus AI platform collaboration with Ferrovial and Microsoft enhances DXC's innovation capabilities.

DXC's role in transforming Italy's healthcare sector showcases its expertise in digital transformation.

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