Onboarding Analyst (Chinese Speaking)
AspireFull Time
Entry Level & New Grad, Junior (1 to 2 years)
Candidates must possess a minimum of one year of experience in community management or support within a crypto exchange or blockchain project, demonstrating familiarity with key community platforms such as Telegram, Discord, and major Chinese social media platforms like WeChat and Weibo. Native Mandarin speaker with excellent written and verbal communication skills in Mandarin is required, alongside a strong understanding of cryptocurrency, blockchain technology, and trading concepts, and excellent interpersonal skills.
The Part-time Community Support Specialist will act as the first point of contact for community members, providing timely and helpful support, engaging actively to foster a positive environment, gathering feedback and escalating complex queries, and assisting in organizing and supporting online community events and initiatives.
Peer-to-peer cryptocurrency trading platform
BitMEX is a peer-to-peer cryptocurrency trading platform that focuses on Bitcoin and other major cryptocurrencies like Ethereum and XRP. It allows traders to leverage their positions, offering up to 100x leverage on Bitcoin contracts and varying leverage on other cryptocurrencies. Users can trade perpetual contracts, which do not expire, enabling them to hold positions indefinitely as long as they meet margin requirements. BitMEX serves a wide range of clients, from individual retail traders to institutional investors, and generates revenue through trading fees on transactions. The platform is recognized for its strong security measures that protect users' funds and data, and it also offers a Testnet for users to practice trading strategies without financial risk. Additionally, BitMEX provides a robust API for traders to create custom trading tools and access real-time data.