Commercial Plumbing Service Technician at Hiller Plumbing, Heating, Cooling & Electrical

Nashville, Tennessee, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Plumbing, HVAC, Home Services, ConstructionIndustries

Requirements

(Not explicitly listed in provided description)

Responsibilities

Create a care culture
Create a positive customer experience by ensuring all team members are properly trained to complete jobs correctly the first time with quality, care, and to applicable codes to avoid refunds and recalls
Present professionally to the customer in actions, communication, language, and by wearing a clean Company uniform
Take before and after pictures of the work site, record equipment serial numbers, and document with photos pre-work damage to the customer property for historical documentation
Adjust, repair, replace sewage and sump pumps
Communicate the benefits of Club Memberships
Complete all required documentation on services, collect, record, and deliver fees to designated office administration
Confirm pipe system is air/watertight by performing pressure tests
Consistently provide accurate True Transparency pricing
Coordinate with other departments to ensure appropriate job objectives are met effectively and completely
Cut, thread, assemble and install pipes; connect valves; caulk joints; and test finished job by allowing water to flow through correctly

Skills

Plumbing

Commercial Plumbing

Service Technician

Pipefitting

Troubleshooting

Residential Services

Hiller Plumbing, Heating, Cooling & Electrical

Plumbing, HVAC, and electrical services provider

About Hiller Plumbing, Heating, Cooling & Electrical

Hiller Plumbing, Heating, Cooling & Electrical provides a range of maintenance services for homes and businesses, focusing on plumbing, HVAC, and electrical work. Their services are delivered by skilled technicians who prioritize customer satisfaction, backed by a guarantee that if customers are not happy, the service is free. Hiller stands out from competitors by offering transparent pricing and various financing options, making it easier for clients to afford necessary upgrades. The company operates under a philosophy called WIN5, which aims to benefit customers, employees, the company, communities, and vendors alike. Hiller's goal is to ensure high-quality service and customer loyalty while fostering a positive business environment.

Nashville, TennesseeHeadquarters

1990Year Founded

VENTURE_UNKNOWNCompany Stage

Industrial & ManufacturingIndustries

201-500Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) Company Match

Paid Vacation

Paid Holidays

Employee Referral Bonus

Risks

Increased competition in the Southeastern US could erode Hiller's market share.

Rising raw material costs may impact profit margins and pricing strategies.

Labor shortages in skilled trades could affect service quality and availability.

Differentiation

Hiller guarantees satisfaction with 'Happy You'll Be or the Service Is Free'.

The company offers transparent, no-surprise pricing to build customer trust.

Hiller's WIN5 philosophy ensures benefits for customers, employees, and communities.

Upsides

Smart home integration offers growth opportunities for Hiller's HVAC and plumbing services.

Demand for energy-efficient systems allows Hiller to promote eco-friendly products.

Subscription-based maintenance services provide steady revenue and customer retention.

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