A1M Solutions

Client Therapy Coordinator - EST hours (Remote)

South Africa

Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Healthcare, Homecare, Physical Therapy, Occupational Therapy, NursingIndustries

Requirements

Candidates should possess previous experience in healthcare or homecare administration/support, demonstrating excellent verbal communication and telephone etiquette, along with strong organizational and multitasking abilities. A high level of tech-savviness and the ability to work independently are also required, taking initiative in problem-solving.

Responsibilities

The Client Therapy Coordinator will engage with clients and therapists via phone and email to support therapist-client pairing, understand client needs and preferences to make appropriate therapist matches, update and maintain accurate records in scheduling and tracking systems, provide responsive, empathetic customer service to clients and therapists, and communicate effectively with U.S.-based supervisors and remote team members.

Skills

Verbal communication
Telephone etiquette
Organizational skills
Multitasking
Tech-savviness
Digital tools proficiency
Customer service
Record keeping
Problem-solving

A1M Solutions

Design and data support for government healthcare

About A1M Solutions

A1M Solutions specializes in providing design, data, and policy-informed support for government healthcare programs, with a focus on serving disadvantaged populations. The company leverages expertise in government healthcare programs, data analysis, and policy/legislation to design effective business strategies and enhance digital service delivery, utilizing agile research and insights to untangle complex problems and generate thoughtful solutions.

Key Metrics

Chico, CA, USAHeadquarters
2018Year Founded
VENTURE_UNKNOWNCompany Stage
Consulting, Social ImpactIndustries
11-50Employees

Land your dream remote job 3x faster with AI