Claims Representative/Senior Claims Representative at American Family Insurance Group

Tulsa, Oklahoma, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Insurance, Property and Casualty Insurance, Commercial InsuranceIndustries

Requirements

Generally, 6 months to 5 years of experience handling Commercial General Liability claims, Claims-Made coverage, and/or Commercial Auto claims
Bachelor’s degree in Business, Risk Management, Insurance, or related field (or equivalent experience)
Strong writing, analytical, communication, and organizational skills
Professional designations (e.g., CPCU) are a plus
Ability to travel as needed

Responsibilities

Manage an inventory of Pollution Liability and General Liability claims with some litigation
Investigate and maintain claims: evaluate coverage and liability
Secure necessary information (i.e.: reports, policies, appraisals, releases, statements, records, or other documents) in the investigation of claims
Actively work toward the resolution of claim files
Attend arbitrations, mediations, depositions, or trials as necessary
Affect settlements/reserves within prescribed limits and submit recommendations to supervisor on cases exceeding personal authority
Convey complex information (coverage, decisions, outcomes, negotiations, etc.) to all appropriate parties while maintaining a professional demeanor in all situations
Ensure compliance of claims handling pursuant to all state, legal, statutory, and regulatory bodies to comply with all company procedures and requirements
Evaluate and make recommendations to executive management on internal and external issues of strategic importance to a product(s) and/or line of business

Skills

Key technologies and capabilities for this role

Claims ManagementPollution LiabilityGeneral LiabilityClaims InvestigationCoverage EvaluationLiability AssessmentLitigation ManagementArbitrationsMediationsDepositionsTrialsSettlementsReserves

Questions & Answers

Common questions about this position

What is the work arrangement for this position?

The role offers a hybrid schedule from one of our downtown corporate locations in Tulsa, Oklahoma or Cincinnati, Ohio.

What experience is required for this Claims Representative role?

Generally, 6 months to 5 years of experience handling Commercial General Liability claims, Claims-Made coverage, and/or Commercial Auto claims is required.

What education is needed for this position?

A Bachelor’s degree in Business, Risk Management, Insurance, or related field (or equivalent experience) is required.

What skills make a strong candidate for this role?

A successful candidate will demonstrate strong writing, analytical, communication, and organizational skills; professional designations like CPCU are a plus.

What is the compensation for this position?

This information is not specified in the job description.

What is the company culture like at Great American Insurance Group?

The company combines 'small company' culture with 'big company' expertise, values diverse backgrounds, and aims to create a workplace where all employees feel included, empowered, and enabled to perform at their best, with opportunities to learn and grow.