Claims Manager at CloudTrucks

Dallas, Texas, United States

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$90,000 – $120,000Compensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Trucking, Logistics, InsuranceIndustries

Requirements

Bachelor’s degree or equivalent experience
Minimum of 3-5 years experience in a trucking claims, insurance role (at a 3PL or Trucking Carrier)
Expert level knowledge of automotive insurance, medical claims, and trucking company risk and exposure processes
Understanding of transportation coverages, contractual risk transfer, and additional insured forms
Strong communication and collaboration skills
Knowledge of multiple state statutes, including good faith claim handling practices, regulations, and guidelines

Responsibilities

Oversee the claims processing function, ensuring efficient and accurate handling of claims with a robust documentation process
Lead the evaluation of claims and negotiate settlements, setting an example for the team in terms of prompt and fair resolution
Analyze claims data to identify trends and develop proactive strategies to reduce future incidents
Provide input on annual insurance renewals
Remain current on state and federal laws relating to trucking litigation and trends within the claims industry and remain compliant
Be available to handle after-hours emergencies
Prepare and present regular reports on claims data, providing insights and recommendations for improvement
Analyzing and reviewing insurance claims to identify areas of dispute, investigating and gathering all necessary information and documentation related to the claim, evaluating liability and damages related to the claim to assist TPA and underwriters in evaluating a claim

Skills

Key technologies and capabilities for this role

Trucking ClaimsAutomotive InsuranceMedical ClaimsTransportation CoveragesContractual Risk TransferClaims NegotiationClaims Data AnalysisInsurance RegulationsState StatutesFederal Laws

Questions & Answers

Common questions about this position

What is the salary range for the Claims Manager position?

The salary range is $90K - $120K.

Is this a remote or hybrid role?

This is a hybrid position.

What skills and experience are required for this role?

Requirements include a Bachelor’s degree or equivalent, 3-5 years in trucking claims or insurance, expert knowledge of automotive insurance, medical claims, and trucking risk processes, understanding of transportation coverages and risk transfer, strong communication skills, and knowledge of state statutes.

What is the company culture like at CloudTrucks?

This information is not specified in the job description.

What makes a strong candidate for the Claims Manager role?

Strong candidates will have 3-5 years of direct experience in trucking claims or insurance at a 3PL or carrier, expert knowledge in automotive insurance, medical claims, and risk processes, plus strong communication skills and familiarity with state regulations.

CloudTrucks

Fleet management solutions for trucking businesses

About CloudTrucks

CloudTrucks offers fleet management solutions tailored for independent truck drivers and small trucking businesses. Its software platform helps users optimize their schedules by selecting loads based on preferences, using data to enhance efficiency and profitability. Unlike competitors, CloudTrucks simplifies financial management by tracking income and expenses and ensuring timely payment collection upon delivery. The company's goal is to empower drivers to manage their businesses with less administrative burden, allowing them to focus on maximizing their earnings.

San Francisco, CaliforniaHeadquarters

2019Year Founded

$137.7MTotal Funding

SERIES_BCompany Stage

Data & Analytics, Automotive & TransportationIndustries

51-200Employees

Benefits

Flexible time off

Retirement plans

Healthcare coverage

Wellness perks

Equity

Home office stipend

Risks

Competition from Convoy and Uber Freight could erode CloudTrucks' market share.

The ongoing driver shortage may limit CloudTrucks' growth potential.

Rising fuel costs could reduce drivers' ability to afford CloudTrucks' services.

Differentiation

CloudTrucks offers instant payments, reducing financial strain for independent truck drivers.

The platform provides comprehensive fleet management, optimizing schedules and maximizing revenue.

CloudTrucks' financial insights help drivers set and achieve revenue goals efficiently.

Upsides

Increased telematics adoption enhances CloudTrucks' real-time fleet management capabilities.

The rise of digital freight matching aligns with CloudTrucks' load booking services.

5G expansion improves CloudTrucks' app connectivity and user experience.

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