BDC Manager - Hyderabad

Position Overview

Thermo Fisher Scientific Inc. is seeking an ambitious and experienced professional to lead our Business Development Center (BDC) as a BDC Manager in Hyderabad. This role is crucial in supporting our mission to make the world healthier, cleaner, and safer by driving business opportunities and enhancing customer engagement.

Employment Type

• Full-time

Work Schedule

• Standard (Monday-Friday)

Environmental Conditions

• Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.)

Roles and Responsibilities

• Develop business strategies to identify and capitalize on upsell and cross-sell opportunities, supporting the South Asia business.
• Drive business opportunities for lab space and equipment rentals.
• Partner with lab owners to build programs for our BDC online education center and design training for Thermo Fisher product utilization.
• Lead and implement programs and events in collaboration with Commercial and Marketing leaders, and respective business units.
• Develop quarterly customer outreach programs to acquire new customers, engage existing customers, and meet customer needs.
• Coordinate end-to-end processes to ensure the successful hosting and delivery of planned activities.
• Manage BDC facility and lab safety, ensuring compliance and adoption of processes.
• Lead BDC lab asset management, including equipment validation and servicing, and quality management systems.
• Conduct periodic reviews of laboratory protocols, perform critical risk assessments, and maintain good laboratory SOPs.
• Prepare for and participate in site audits, maintain relevant certifications, and develop corrective measures based on feedback.
• Ensure the BDC facility operates within the annual operating budget.
• Provide regular reporting on BDC business targets and results.
• Support communication with the BDC steering committee and key personnel.
• Drive continuous improvement to ensure BDC relevance to current and future customer needs.

Requirements

Education

• A degree or equivalent experience in any science or engineering field.

Experience

• 8+ years of relevant experience in market development, with a focus on laboratories involving analytical testing or research and development.

Knowledge, Skills, and Abilities

• Extensive experience in Customer Experience/Excellence Center or equivalent is preferred.
• Strong understanding of customer needs, particularly in the analytical testing arena.
• Self-motivated, team-oriented, collaborative, and skilled in working in a matrixed and cross-functional environment.
• Excellent interpersonal skills (oral and written).

Benefits

• Competitive remuneration.
• Annual incentive plan bonus.
• Healthcare.
• A range of employee benefits.
• Employment with an innovative, forward-thinking organization.
• Outstanding career and development prospects.
• Vibrant company culture that stands for integrity, intensity, involvement, and innovation!

Company Information

Join Thermo Fisher Scientific, where each of our 100,000 outstanding minds has an exceptional story to tell.

Application Instructions

Apply today at http://jobs.thermofisher.com.