Member Support Agent - Part Time
Omada HealthSalary not specified
Part Time
Entry Level & New Grad
Not SpecifiedCompensation
Entry Level & New GradExperience Level
Part TimeJob Type
UnknownVisa
Entertainment, Ticketing, Live EventsIndustries
Requirements
- Exceptional guest and client service capabilities
- Ability to work well with different personalities in a fast-paced environment
- Exceptional interpersonal and communication skills
- Must be available to work evenings, weekends, and holidays as dictated by events
- Must be able to accurately and efficiently deal with large quantities of cash or other payment methods such as credit cards, checks or money
- High School diploma required
- 1-2 years experience in ticket selling (preferred)
- College degree preferred, but not required
- Any combination of education and experience that provides the required knowledge, skills and abilities
Responsibilities
- Assisting customers with ticket purchases
- Distributing will call to customers for various events
- Informing customers of general venue information (i.e., upcoming events, ticket availability, event selection, and general parking information)
- Reconciling all sales and will call receipts at the end of shift
- Opens and/or closes ticket window as required
- Accurately dispenses tickets as requested by patrons
- Accepts payment and makes change accurately
- Maintains accurate count when selling hard tickets or accesses computer for count of computer printed tickets
- Completes daily ticket sales report
- Keeps accurate daily balance sheet of cash received and tickets sold
- Balances sales and change bank and submits cash to Box Office Supervisor or Manager for audit
- Handles Will-Call window according to procedure, or other related duties assigned by supervisor
- Assist customers with general venue information (i.e. event availability, event pricing, event seat selection, event scheduling, general parking information)
- Assist patrons with finding their mobile tickets, resolving issues they may have with their mobile tickets in cooperation with a ticketing supervisor
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
What is the salary for the Box Office Ticket Seller position?
This information is not specified in the job description.
Is this a remote position, or where is it located?
The position is for the City of Denver and involves working at a venue box office, so it is not remote.
What skills are required for this Box Office Ticket Seller role?
Required skills include exceptional guest and client service capabilities, ability to work well with different personalities in a fast-paced environment, exceptional interpersonal and communication skills, availability to work evenings/weekends/holidays, and ability to accurately handle large quantities of cash or other payments.
What is the work environment like at AXS?
The role is in a fast-paced environment at event venues, requiring collaboration with supervisors and handling customer interactions during evenings, weekends, and holidays.
What makes a strong candidate for this Box Office Ticket Seller job?
Candidates with 1-2 years of ticket selling experience will really get our attention, along with a high school diploma (college degree preferred) and the required skills in customer service and cash handling.
AXS
Global ticketing platform for events and analytics
About AXS
AXS is a global ticketing platform that utilizes integrated technology and analytics to power primary and resale marketplaces, offering best-in-class ticketing, marketing, and data technology for various events, from music clubs to major sporting events.
Los Angeles, CaliforniaHeadquarters
2011Year Founded
VENTURE_UNKNOWNCompany Stage
Consulting, Consumer Software, AI & Machine Learning, Consumer GoodsIndustries
201-500Employees