Member Support Agent - Part Time
Omada HealthSalary not specified
Part Time
Entry Level & New Grad
Not SpecifiedCompensation
Entry Level & New GradExperience Level
Part TimeJob Type
UnknownVisa
Entertainment, Ticketing, Live EventsIndustries
Requirements
- Exceptional guest and client service capabilities
- Ability to work well with different personalities in a fast-paced environment
- Exceptional interpersonal and communication skills
- Must be available to work evenings, weekends, and holidays as dictated by events
- Must be able to accurately and efficiently deal with large quantities of cash or other payment methods such as credit cards, checks or money
- High School diploma required
- 1-2 years experience in ticket selling (preferred)
- College degree preferred, but not required
- Any combination of education and experience that provides the required knowledge, skills and abilities
Responsibilities
- Assisting customers with ticket purchases
- Distributing will call to customers for various events
- Informing customers of general venue information (i.e., upcoming events, ticket availability, event selection, and general parking information)
- Reconciling all sales and will call receipts at the end of shift
- Opens and/or closes ticket window as required
- Accurately dispenses tickets as requested by patrons
- Accepts payment and makes change accurately
- Maintains accurate count when selling hard tickets or accesses computer for count of computer printed tickets
- Completes daily ticket sales report
- Keeps accurate daily balance sheet of cash received and tickets sold
- Balances sales and change bank and submits cash to Box Office Supervisor or Manager for audit
- Handles Will-Call window according to procedure, or other related duties assigned by supervisor
- Assist customers with general venue information (i.e. event availability, event pricing, event seat selection, event scheduling, general parking information)
- Assist patrons with finding their mobile tickets, resolving issues they may have with their mobile tickets in cooperation with a ticketing supervisor
Skills
Ticket Sales
Cash Handling
Customer Service
Will Call
Sales Reconciliation
POS Systems
Venue Information
AXS
Global ticketing platform for events and analytics
About AXS
AXS is a global ticketing platform that utilizes integrated technology and analytics to power primary and resale marketplaces, offering best-in-class ticketing, marketing, and data technology for various events, from music clubs to major sporting events.
Los Angeles, CaliforniaHeadquarters
2011Year Founded
VENTURE_UNKNOWNCompany Stage
Consulting, Consumer Software, AI & Machine Learning, Consumer GoodsIndustries
201-500Employees