Bodily Injury Claims Specialist at Auto-Owners Insurance

Broomfield, Colorado, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

InsuranceIndustries

Requirements

Three years of insurance claims related experience
Ability to organize and conduct investigations involving complex issues
Ability to understand, interpret, and communicate policy language effectively
Ability to disseminate claim handling techniques
Maintain appropriate adjuster’s license(s) as required by statute in the jurisdiction

Responsibilities

Assemble facts and determine coverage
Evaluate the amount of loss
Analyze legal liability
Make payments in accordance with coverage
Damage and liability determination
Follow claims handling procedures
Participate in claim negotiations and settlements
Deliver a high level of customer service to agents, insureds, and others
Devise alternative approaches to provide appropriate service
Handle investigations via telephone, email, mail, and on-site investigations
Handle complex and unusual exposure claims effectively through on-site investigations and participation in mediations, settlement conferences, and trials
Assist in the evaluation and selection of outside counsel
Maintain punctual attendance according to an assigned work schedule

Skills

Key technologies and capabilities for this role

Claims InvestigationPolicy InterpretationLiability AnalysisClaim NegotiationCustomer ServiceAdjuster LicenseBodily Injury ClaimsClaim AdjustmentSettlement Conferences

Questions & Answers

Common questions about this position

Is this a remote position?

Yes, it's a work-from-home position after initial in-person training.

What is the salary for this role?

This information is not specified in the job description.

What skills are required for the Bodily Injury Claims Specialist role?

Required skills include three years of insurance claims experience, ability to organize and conduct investigations on complex issues, understand and communicate policy language, disseminate claim handling techniques, and maintain appropriate adjuster’s licenses.

What benefits does Auto-Owners Insurance offer?

Benefits include matched 401(k), fully-funded pension plan once vested, medical, prescription, dental, and vision insurance, employee mentoring program, and a friendly work environment.

What experience makes a strong candidate for this position?

Candidates with at least three years of insurance claims related experience, skills in investigations, policy interpretation, claim handling, and holding the required adjuster’s licenses will be strongest.