Bodily Injury Claims Specialist at Auto-Owners Insurance

Duluth, Georgia, United States

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Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

InsuranceIndustries

Requirements

Minimum of three years of insurance claims related experience
Ability to organize and conduct an investigation involving complex issues and assimilate the information to reach a logical and timely decision
Ability to effectively understand, interpret, and communicate policy language
Ability to disseminate appropriate claim handling techniques so that others involved in the claim process understand the issues
Maintain appropriate adjuster’s license(s), if required by statute in the jurisdiction employed, within the time frame prescribed by the Company or statute
Ability to work in the U.S. without current or future sponsorship

Responsibilities

Assemble facts, determine coverage, evaluate the amount of loss, analyze legal liability, make payments in accordance with coverage, damage, and liability determination, and perform other functions or duties to properly adjust the loss
Study insurance policies, endorsements, and forms to develop an understanding of insurance coverage
Follow claims handling procedures and participate in claim negotiations and settlements
Deliver a high level of customer service to agents, insureds, and others
Devise alternative approaches to provide appropriate service, dependent upon the circumstances
Meet with people involved with claims, sometimes outside of the office environment
Handle investigations by telephone, email, mail, and on-site investigations
Handle complex and unusual exposure claims effectively through on-site investigations and through participation in mediations, settlement conferences, and trials
Handle confidential information according to Company standards and in accordance with any applicable law, regulation, or rule
Assist in the evaluation and selection of outside counsel
Maintain punctual attendance according to an assigned work schedule at a Company approved work location

Skills

Key technologies and capabilities for this role

Claims AdjustingInsurance PoliciesCoverage DeterminationLiability AnalysisClaim InvestigationsNegotiationsCustomer ServiceMediationSettlement ConferencesAdjuster License

Questions & Answers

Common questions about this position

What is the salary for the Bodily Injury Claims Specialist position?

This information is not specified in the job description.

Is remote work available for this role?

The company offers a merit-based work-from-home program based on job responsibilities, with initial in-person training followed by flexibility as defined by the leadership team.

What skills and experience are required for this position?

A minimum of three years of insurance claims related experience is required, along with the ability to organize and conduct investigations involving complex issues, understand and interpret policy language, and disseminate appropriate claim handling techniques.

What is the work environment like at Auto-Owners Insurance?

Auto-Owners offers a friendly work environment with a group of caring associates, structured training program, and employee mentoring.

What benefits does Auto-Owners Insurance provide?

Benefits include a competitive base salary, matched 401(k), fully-funded pension plan (once vested), bonus programs, and generous paid time off including holidays, vacation days, personal time, and sick leave.