Behavioral Health Case Manager II - Indiana at Elevance Health

Indianapolis, Indiana, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Behavioral HealthIndustries

Requirements

MA/MS in social work, counseling, or a related behavioral health field, or a degree in nursing, plus minimum of 3 years of clinical experience in social work counseling with broad range of experience with complex psychiatric and substance abuse or substance abuse disorder treatment (or equivalent combination of education and experience)
Current, active, unrestricted license such as RN (with Behavioral Health Certification), LCSW, LMHC, LMFT, or Clinical Psychologist to practice within the scope of licensure in Indiana
Previous experience in case management and telephonic and/or in-person coaching with members with a broad range of complex psychiatric/substance abuse and/or medical disorders
Managed care experience required
Must reside and be clinically licensed in the state of Indiana

Responsibilities

Responds to more complex cases and account-specific requests
Uses appropriate screening, criteria, knowledge, and clinical judgment to assess member needs
Conducts assessments to identify individual needs and develops specific care plans to address objectives and goals identified during assessment
Monitors and evaluates effectiveness of care plan and modifies plan as needed
Supports member access to appropriate quality and cost-effective care
Coordinates with internal and external resources to meet identified needs of members and collaborates with providers
Serves as a resource to other BH Case Managers
Participates in cross-functional team projects and initiatives
Performs case management telephonically and/or by community visits within the scope of licensure for members with serious mental illness and substance use diagnoses

Skills

Key technologies and capabilities for this role

Case ManagementBehavioral HealthMental HealthSubstance Use DisorderClinical AssessmentCare PlanningTelephonic Case ManagementCommunity Visits

Questions & Answers

Common questions about this position

What are the minimum education and licensing requirements for this role?

Requires MA/MS in social work, counseling, or a related behavioral health field or a degree in nursing, minimum of 3 years of clinical experience in social work counseling with complex psychiatric and substance abuse treatment, and a current, active, unrestricted license such as RN (with Behavioral Health Certification), LCSW, LMHC, LMFT, or Clinical Psychologist in Indiana.

Is this a remote position, and what are the location requirements?

This is primarily a virtual role enabling full-time virtual work except for required in-person training sessions, but candidates must reside and be clinically licensed in Indiana, and those not within reasonable commuting distance from posting locations will not be considered unless accommodated.

What does the work schedule look like for this position?

The work shift hours are Monday through Friday, 8:00 am to 5:00 pm (EST).

What experience is needed for the Behavioral Health Case Manager II role?

Minimum of 3 years of clinical experience in social work counseling with a broad range of experience in complex psychiatric and substance abuse disorder treatment, plus previous experience in case management, telephonic, and/or in-person assessments.

What makes a strong candidate for this position?

Strong candidates will have an MA/MS in a behavioral health field or nursing degree, 3+ years clinical experience with complex psychiatric and substance use cases, an active Indiana license (e.g., LCSW, LMHC, RN with BH certification), and prior case management experience including telephonic and community visits.

Elevance Health

Integrated health services and digital platform

About Elevance Health

Elevance Health focuses on enhancing the health of individuals throughout their lives by evolving from a traditional health benefits organization into a comprehensive health partner. The company serves over 118 million people, providing support at every stage of health through an integrated approach that addresses a wide range of health needs. Their services are backed by advanced capabilities and a digital health platform that streamlines access to care. Unlike many competitors, Elevance Health emphasizes a holistic view of health, aiming to redefine health and improve community well-being. The ultimate goal is to make health improvements accessible to everyone.

Indianapolis, IndianaHeadquarters

1944Year Founded

$309.4MTotal Funding

IPOCompany Stage

Enterprise Software, Social Impact, HealthcareIndustries

10,001+Employees

Benefits

Medical, dental, & vision insurance

401(k) + match

Paid holidays

Paid Time Off

Incentive bonus programs

Stock purchase plan

Life insurance

Wellness Programs

Financial education resources

Adoption & Surrogacy Assistance

Dependent-care Flexible Spending Account (DCFSA)

Parental Leave

Parental Transition Week

Critical Caregiving Leave

Risks

Departure of CFO John Gallina may create a gap in financial leadership.

Lawsuit against CMS over MA Star Ratings could lead to financial penalties.

CareBridge integration may face operational challenges, disrupting service delivery.

Differentiation

Elevance Health integrates whole health approach with digital health platform for comprehensive care.

Acquisition of CareBridge enhances home health services within Carelon division.

Strategic partnership with Clayton, Dubilier & Rice aims to innovate primary care delivery.

Upsides

AI integration in home health services can reduce hospital readmissions and improve outcomes.

Predictive analytics support early disease detection, aligning with Elevance's whole health approach.

Telehealth expansion offers opportunities to reach more patients remotely.

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