Behavioral Health Care Manager II at Elevance Health

Woodland Hills, California, United States

Elevance Health Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
HealthcareIndustries

Requirements

  • MA/MS in social work, counseling, or a related behavioral health field, or a degree in nursing, and minimum of 3 years of experience with facility-based and/or outpatient psychiatric and substance abuse or substance abuse disorder treatment (or equivalent combination of education and experience)
  • Current active unrestricted license such as RN, LCSW, LPC (as allowed by applicable state laws), LMFT, or Clinical Psychologist to practice as a health professional within the scope of licensure in applicable states or territory of the United States (licensure required; exceptions for specific UM/ABA roles under licensed supervision)
  • Prior managed care experience required
  • Must be licensed in California

Responsibilities

  • Manage psychiatric and substance abuse or substance abuse disorder facility-based and outpatient professional treatment health benefits through telephonic or written review
  • Use appropriate screening criteria knowledge and clinical judgment to assess member needs, ensuring access to medically necessary quality behavioral healthcare in a cost-effective setting per UM Clinical Guidelines and contract
  • Work with all levels of care, with emphasis on Outpatient Providers
  • Perform timely Behavioral Health utilization reviews
  • Work with multidisciplinary teams to facilitate continuity of care and seamless transitions between levels of service
  • Refer cases to Peer Reviewers as appropriate
  • Perform psychiatric and substance abuse or substance abuse disorder assessment, coordination, implementation, case planning, monitoring, and evaluating to promote quality member outcomes, optimize health benefits, and promote effective use of benefits
  • Identify and address barriers to treatment to improve client engagement and outcomes
  • Maintain accurate and complete documentation of reviews, decisions, and care plans
  • Serve as a resource to other BH Care Managers
  • Assist with more complex cases and participate in inter- and intradepartmental teams, projects, and initiatives

Skills

Behavioral Health
Utilization Review
Case Management
Clinical Judgment
Psychiatric Assessment
Substance Abuse
Care Coordination
Peer Review
Documentation
Multidisciplinary Teams

Elevance Health

Integrated health services and digital platform

About Elevance Health

Elevance Health focuses on enhancing the health of individuals throughout their lives by evolving from a traditional health benefits organization into a comprehensive health partner. The company serves over 118 million people, providing support at every stage of health through an integrated approach that addresses a wide range of health needs. Their services are backed by advanced capabilities and a digital health platform that streamlines access to care. Unlike many competitors, Elevance Health emphasizes a holistic view of health, aiming to redefine health and improve community well-being. The ultimate goal is to make health improvements accessible to everyone.

Indianapolis, IndianaHeadquarters
1944Year Founded
$309.4MTotal Funding
IPOCompany Stage
Enterprise Software, Social Impact, HealthcareIndustries
10,001+Employees

Benefits

Medical, dental, & vision insurance
401(k) + match
Paid holidays
Paid Time Off
Incentive bonus programs
Stock purchase plan
Life insurance
Wellness Programs
Financial education resources
Adoption & Surrogacy Assistance
Dependent-care Flexible Spending Account (DCFSA)
Parental Leave
Parental Transition Week
Critical Caregiving Leave

Risks

Departure of CFO John Gallina may create a gap in financial leadership.
Lawsuit against CMS over MA Star Ratings could lead to financial penalties.
CareBridge integration may face operational challenges, disrupting service delivery.

Differentiation

Elevance Health integrates whole health approach with digital health platform for comprehensive care.
Acquisition of CareBridge enhances home health services within Carelon division.
Strategic partnership with Clayton, Dubilier & Rice aims to innovate primary care delivery.

Upsides

AI integration in home health services can reduce hospital readmissions and improve outcomes.
Predictive analytics support early disease detection, aligning with Elevance's whole health approach.
Telehealth expansion offers opportunities to reach more patients remotely.

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