Blank Street

Barista | London

London, England, United Kingdom

Not SpecifiedCompensation
Entry Level & New GradExperience Level
Full TimeJob Type
UnknownVisa
HospitalityIndustries

Job Description: Barista

Position Overview

  • Location Type: Onsite
  • Employment Type: Part-Time
  • Salary: Not specified

Blank Street is a company focused on transforming the coffee shop experience through quality, hospitality, and joy. We are seeking enthusiastic and customer-centric Baristas to join our team and contribute to creating memorable moments for our customers. The ideal candidate is a team player who takes pride in delivering exceptional service and a passion for crafting delicious coffee beverages.

Our Values

  • Magic is in the Details: We value attention to detail in everything we do.
  • Move as One: We value people who strive to be the best team player.
  • “My Home is your Home” Hospitality: We look for individuals who treat others the same way they'd treat a guest in their home.

Who You Are

  • A friendly and enthusiastic team player with a passion for excellent customer service.
  • A reliable employee who is able to effectively manage time and priorities, including during busy rush periods.
  • Passionate about creating delicious coffee and other cafe beverages.
  • A strong independent problem solver with proven multi-tasking and communication skills.
  • Curious, adaptable, and always willing to learn.
  • Comfortable working in a team or independently.
  • Comfortable maintaining store safety.

Responsibilities

  • Delight our customers with consistent, welcoming, and engaging customer service, turning customers into regulars.
  • Work within a world-class coffee program using Eversys equipment and products to prepare drinks.
  • Complete training to ensure proper food and beverage handling to maintain freshness and quality.
  • Implement systems to minimize product waste, adjusting par levels based on business peaks and lows.
  • Adhere to Health and Safety Regulations and Food Safety Standards.
  • Maintain full and complete knowledge of product, service, and brand training playbooks.
  • Participate in initiatives with Operations and marketing teams to increase foot traffic, new customers, sales, and profitability.

Requirements

  • Experience in the customer service or hospitality industry.
  • Availability that meets the needs of our cafes.

Application Instructions

  • Not specified. (Further information on how to apply would be needed.)

Skills

Customer Service
Coffee Preparation
Food Safety
Time Management
Multi-tasking
Communication
Teamwork
Adaptability
Problem Solving

Blank Street

Specialty coffee shop with efficient service

About Blank Street

Blank Street provides a unique coffee shop experience by offering high-quality coffee and food at affordable prices. The company started with a small coffee cart in Brooklyn and has since expanded to major cities like New York, London, Boston, and Washington, D.C. Their product offerings include specialty coffees sourced from around the world and fresh, locally-sourced food. Customers can enjoy a quick yet premium experience, thanks to the efficiency of their small locations that help keep costs down. Blank Street differentiates itself from competitors by focusing on customer convenience through technology, such as their app that allows for ordering ahead, customizing drinks, and participating in loyalty programs. They also prioritize employee satisfaction by paying baristas above-market wages. The goal of Blank Street is to redefine the coffee shop experience by combining quality, affordability, and exceptional service, making it a significant player in the specialty coffee market.

New York City, New YorkHeadquarters
2020Year Founded
$50.6MTotal Funding
EARLY_VCCompany Stage
Food & Agriculture, Consumer SoftwareIndustries
201-500Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Paid Vacation
Paid Sick Leave
Paid Holidays
Parental Leave
Flexible Work Hours
Company Equity

Risks

Rapid expansion may lead to operational inefficiencies and overextension.
Subscription program may not resonate with all customer segments, risking dissatisfaction.
Reliance on outsourced vendors poses risks if supply chain disruptions occur.

Differentiation

Automated espresso machines ensure consistent quality and enhance barista-customer interaction.
Small, cost-effective locations reduce overhead and allow competitive pricing.
Focus on high-quality, clean, and natural products at affordable prices.

Upsides

Rapid expansion into major cities increases brand visibility and market presence.
Subscription model provides steady revenue and enhances customer loyalty.
Partnerships with lifestyle brands boost brand visibility and customer engagement.

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