Backend Operations Support Engineer - Night Shift

Shenzhen, Guangdong Province, China

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Crypto & Web3, FintechIndustries

Requirements

Candidates must possess at least 5 years of experience in DevOps, particularly with AWS, Kubernetes, and CI/CD pipelines, along with solid experience in a Linux environment and relevant support tools. They should also have experience with shell scripting, Ruby, Golang and SQL technologies, and familiarity with monitoring systems and logging systems such as Datadog, Sumologic, and OpenTelemetry. Experience in GitOps with ArgoCD is a plus, and familiarity with exchange platform domain knowledge is preferred.

Responsibilities

The Backend Operations Support Engineer will engage in requirements analysis, system design, and part of the development work within the technical team, writing and refining integration tests to ensure software robustness. They will act as the primary technical contact for resolving issues encountered by the derivs trading project in production, including troubleshooting, root cause analysis, and implementing solutions, while also participating in the daily work of the CS team and addressing user requirements promptly. The role involves collaborating with the SRE team to formulate monitoring and alerting mechanisms, providing system upgrade and optimization plans, and coordinating with teams in the event of system failures to minimize downtime. Additionally, the engineer will analyze encountered problems, transform them into business requirements, and submit them for product improvement.

Skills

System Design

Integration Testing

Troubleshooting

Root Cause Analysis

Monitoring

Alerting

Derivatives Trading

Problem Solving

Communication

Collaboration

Crypto.com

Cryptocurrency trading and financial services platform

About Crypto.com

Crypto.com provides a platform for trading and managing cryptocurrencies, catering to over 100 million customers worldwide. Users can buy, sell, and store various cryptocurrencies while benefiting from services like transaction processing and card issuance. The platform generates revenue primarily through transaction fees and premium services, ensuring a secure and user-friendly experience. What sets Crypto.com apart from its competitors is its strong focus on regulatory compliance, security, and privacy certifications, which builds trust among users. The company's goal is to accelerate cryptocurrency adoption, aiming to have 'Cryptocurrency in Every Wallet™' and to support builders and entrepreneurs in creating a more equitable digital ecosystem.

Central and Western District, Hong KongHeadquarters

2016Year Founded

$24.3MTotal Funding

SERIES_ACompany Stage

Fintech, Crypto & Web3Industries

5,001-10,000Employees

Benefits

Competitive compensation package.

Huge responsibilities from Day 1: Be the owner of your own learning curve. The possibilities are limitless and depend on you

International company and team

Risks

Regulatory challenges in South Korea could pose compliance risks.

Integration of traditional financial instruments may expose new regulatory risks.

Expansion into Dubai involves navigating complex regulatory landscapes.

Differentiation

Crypto.com offers the world's largest crypto card program with Visa.

The company integrates traditional finance with crypto through strategic acquisitions.

Crypto.com is a leader in regulatory compliance, security, and privacy certifications.

Upsides

Acquisition of Orion expands product offerings in the UAE's crypto-friendly environment.

Growing interest in crypto-based loyalty programs enhances Visa card offerings.

Eco-friendly blockchain solutions align with Crypto.com's sustainability goals.

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