Backend Engineer, Senior

Remote

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Restaurant Technology, SaaS, E-commerceIndustries

Requirements

Candidates should have a strong understanding of backend systems, continuous integration, agile workflows, and a focus on observability, security, availability, and maintainability. Experience with building, deploying, and monitoring backend applications is essential. A passion for supporting local restaurants and a commitment to diversity and inclusivity are highly valued.

Responsibilities

The Senior Backend Engineer will build, deploy, and monitor ChowNow's backend applications, working closely with other disciplines to develop new features with an emphasis on quality. They will also collaborate with the team to follow best practices and continuously improve the development process.

Skills

Backend Development

System Internals

Continuous Integration

Agile Workflow

Resilient Systems

Observability

Security

Availability

Maintainability

Application Architecture

Product Building

API Development

Database Management

Cloud Platforms

Microservices

Testing

Problem-Solving

Collaboration

ChowNow

Online ordering system for independent restaurants

About ChowNow

ChowNow provides online ordering systems specifically designed for independent restaurants. Their service allows restaurants to integrate orders from multiple platforms, including their own websites, Facebook, Google pages, and ChowNow’s own site, into a single centralized hub. This means restaurant owners do not have to manage multiple devices for different order sources. Unlike many competitors that charge high fees for third-party services, ChowNow offers a commission-free model, making it a more affordable option for small to medium-sized independent restaurants. The company generates revenue through subscription fees and service charges, aiming to help restaurant owners streamline their ordering processes and improve the overall customer experience.

Santa Monica, CaliforniaHeadquarters

2011Year Founded

$62.3MTotal Funding

SERIES_CCompany Stage

Food & Agriculture, Consumer SoftwareIndustries

201-500Employees

Benefits

Comprehensive health plans

Remote office stipend

Mental health coverage

Parental & family leave

Student loan assistance

Employee stock incentive plan

401(k) savings plan

Pet insurance

Fitness stipend

Risks

Increased competition from convenience stores using voice AI technology.

Smart Answering service may face integration challenges with existing restaurant systems.

New leadership may lead to strategic shifts unsettling existing partnerships.

Differentiation

ChowNow offers commission-free online ordering, unlike competitors with high third-party fees.

The platform integrates orders from multiple sources into a centralized hub for restaurants.

ChowNow provides branded apps and marketing support, enhancing restaurant-customer connections.

Upsides

AI-driven voice technology can enhance customer service and reduce labor costs.

Partnership with Dining Alliance offers discounts, lowering operational costs for restaurant partners.

Acquisition of Cuboh improves order management efficiency and accuracy for restaurant partners.

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