Gong.io

Backend Engineer

New York, New York, United States

Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Revenue Intelligence, SaaSIndustries

About Gong

Gong empowers everyone in revenue teams to improve productivity, increase predictability, and drive revenue growth by deeply understanding customers and business trends; driving impactful decisions and actions. The Gong Revenue AI Platform captures and contextualizes customer interactions, surfaces insights and predictions, and powers actions and workflows that are essential for business success. More than 4,500 companies around the world rely on Gong to unlock their revenue potential.

We’re building the future of revenue intelligence — and our backend engineers are at the heart of it. As a Backend Engineer at Gong, you’ll tackle meaningful technical challenges, design systems at scale, and help shape products that transform how companies understand their customers.

We’re looking for an experienced Java engineer who’s excited to build high-performance systems, solve complex problems, and deliver features that make a real impact.

Responsibilities

  • Design and build backend services and APIs using Java, with a focus on scalability, reliability, and performance
  • Own technical projects from start to finish — architecture, development, deployment, and ongoing improvements
  • Collaborate with Product Managers, UX Designers, and Frontend Engineers to deliver features that solve real customer problems
  • Dive into technical challenges, identify root causes, and develop practical solutions
  • Play an active role in shaping Gong’s backend architecture as we scale

Qualifications

  • 5+ years of backend development experience, with deep expertise in Java
  • Proven ability to solve complex problems, debug efficiently, and build high-quality systems
  • Experience designing and running cloud-based services (AWS, GCP, or Azure), including microservices architectures
  • Bonus points for experience with:
    • Infrastructure as code
    • CI/CD pipelines
    • Data-driven APIs
  • Strong communication skills and a collaborative approach — you enjoy working across teams
  • A degree in Computer Science, Engineering, or related field (or equivalent practical experience)

Perks & Benefits

  • Medical, dental, and vision plans
  • Wellbeing Fund: flexible wellness stipend
  • Mental Health benefits: covered therapy and coaching
  • 401(k) program
  • Education & learning stipend
  • Flexible vacation time
  • Paid parental leave
  • Company-wide recharge days each quarter
  • Work from home stipend

Compensation

The annual salary hiring range for this position is $152,000 - $185,000 USD. Compensation is based on factors unique to each candidate, including, but not limited to, job-related skills, qualification, education, experience, and location. Gong has a location-based compensation structure. The total compensation package may include incentive compensation, bonus, equity, and benefits.

Skills

Java
Backend Development
API Design
Scalability
Reliability
Performance Optimization
System Design
Debugging
Problem Solving

Gong.io

Revenue intelligence platform for customer interactions

About Gong.io

Gong provides a platform focused on revenue intelligence, which helps businesses capture and analyze customer interactions. The platform uses artificial intelligence to integrate various customer communications into one system, allowing companies to gain insights that inform their decision-making and enhance revenue growth. Gong caters to a wide array of clients, including sales, marketing, and customer success teams across different industries. Its subscription-based model allows organizations to pay for access to the platform, with pricing tiers based on user count and desired features. The main goal of Gong is to support businesses in optimizing their go-to-market strategies by delivering actionable insights derived from customer data.

San Francisco, CaliforniaHeadquarters
2015Year Founded
$570.1MTotal Funding
SERIES_ECompany Stage
Enterprise Software, AI & Machine LearningIndustries
1,001-5,000Employees

Benefits

Mental health support resources
Weekly wellness events
Work from home stipend
Generous vacation days
Quarterly recharge company shutdowns
Parental leave
Employee equity
Retirement savings & financial coaches
Commuter & parking benefits
Training & learning programs
Monthly lunch & learns
Mentor & buddy programs

Risks

Increased competition from Highspot and Seismic may pressure Gong's market share.
Rapid market growth could attract new entrants, impacting Gong's growth trajectory.
Challenges in measuring AI success may affect customer retention and acquisition.

Differentiation

Gong's platform integrates all customer interactions into a single system for better insights.
The company uses proprietary AI to analyze customer interactions, enhancing decision-making.
Gong's subscription model offers tiered access based on user numbers and functionality.

Upsides

Gong's integration with ChurnZero enhances customer success management with AI-driven insights.
The company's inclusion in Forbes Cloud 100 highlights its market leadership and innovation.
Gong's 'Ask Anything' solution boosts win rates by 26%, enhancing revenue team efficiency.

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