Included Health

Associate Medical Director of Primary Care

Remote

Not SpecifiedCompensation
Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
HealthcareIndustries

Position Overview

  • Location Type:
  • Job Type: Full-Time
  • Salary:

The Associate Medical Director (AMD) is an integral member of the Clinical Leadership team and maintains oversight for clinical care, professional development, and practice administration. This role is critical to achieving key objectives around talent development and practice advancement by improving patient care & quality, facilitating practice communications, and partnering with internal teams to improve our ability to recruit, train & develop providers. The AMD's role is to create both a learning and working environment that promotes lifelong learning, professionalism, and outstanding clinical quality. The AMD may be asked to travel on occasion, present at conferences or business development calls, and participate in and champion clinical initiatives or Quality Assurance / Quality Improvement projects. The AMD will work collaboratively with the Medical Director to provide stewardship of the practice.

Responsibilities

  1. Leadership:

    • Coach and mentor clinicians within the practice, promoting a safe learning and practice environment.
    • Proactively manage individual performance and ensure standards for performance are met, taking appropriate corrective action when necessary in collaboration with the Medical Director and Talent & Organization (TAO) partners.
    • Conduct regular meetings with staff to provide performance feedback and ensure engagement with the practice.
    • Drive practice management efforts and operational enhancements to support clinician excellence, productivity, and quality of care.
    • Act as a strategic leader and partner across the organization to help drive forward various operational and strategic initiatives.
  2. Communication:

    • Facilitate communication between the Clinical and Organizational leadership teams and the clinicians within the practice.
    • Provide a mechanism for feedback and escalations from clinicians to leaders.
    • Serve as the “voice of the practice” and provide consistent, timely, and actionable communication regarding all aspects of the clinical practice.
    • Organize and create content for practice huddles and meetings in collaboration with VPC leadership.
  3. Clinical Quality (QA/QI):

    • Contribute to annual and ongoing QA/QI Committee work in collaboration with the Clinical Quality Team.
    • Suggest quality enhancements to the Clinical Quality Team on patient/provider applications, leveraging feedback from the practice and member satisfaction scores.
    • Provide feedback to assigned staff clinicians to promote safety and adherence to treatment guidelines.
  4. Clinical Care:

    • Dedicate at least 10% of time to clinical care of patients on the platform and provide care for their patients enrolled in the Care and Case Management (CCM) program.
    • Display exemplary levels of professionalism and clinical quality in all dealings with patients.
    • Maintain and complete charting and documentation in a timely manner.
  5. NP Supervision:

    • Serve as the clinical supervisor of record for a dedicated group of Nurse Practitioners (NPs).
    • Provide clinical supervision in accordance with State and internal NP Supervision Program guidelines.
    • Assist in leading the NP clinical supervision program, providing guidance and mentorship to NP clinical supervisors.
  6. Peer Review:

    • Assist with overseeing the Peer Review process.
    • Perform assigned Peer Reviews monthly.
    • Provide necessary feedback to clinicians based on their Peer Review results.
  7. Business Development:

    • [Information not fully provided in the original text]

Company Information

  • [Information not provided in the original text]

Application Instructions

  • [Information not provided in the original text]

Skills

Clinical Leadership
Mentoring
Performance Management
Practice Administration
Quality Improvement
Communication
Strategic Planning
Operational Enhancement

Included Health

Healthcare advocacy and specialized care services

About Included Health

Included Health focuses on enhancing the healthcare experience for individuals who often face challenges in accessing quality care. The company provides a variety of services, including primary care, behavioral health, and virtual care, ensuring that members receive timely and appropriate treatment. Their model emphasizes 24/7 on-demand care with a diverse group of providers, allowing for personalized support tailored to complex health needs. Unlike many competitors, Included Health prioritizes underserved populations and partners with employers and consultants to deliver comprehensive healthcare solutions that not only improve health outcomes but also help reduce costs. The ultimate goal of Included Health is to make quality healthcare accessible and understandable for everyone, particularly those who have been overlooked by traditional healthcare systems.

San Francisco, CaliforniaHeadquarters
2020Year Founded
$337.5MTotal Funding
GROWTH_EQUITY_VCCompany Stage
HealthcareIndustries
51-200Employees

Benefits

Along with comprehensive medical, dental and vision plans; all employee spouses and children can access Included Health services at no cost. For time off, take it when you need it with our unaccrued discretionary time off for all exempt employees.

Risks

Competition from Teladoc and Amwell threatens market share.
Post-merger integration challenges could affect service delivery.
Regulatory scrutiny on telehealth may impact operational flexibility.

Differentiation

Included Health offers integrated primary and behavioral health services.
They provide 24/7 on-demand care with diverse providers.
Their data-driven approach enhances healthcare outcomes and reduces costs.

Upsides

Rising demand for telehealth boosts Included Health's virtual care services.
Employers investing in healthcare benefits expand Included Health's client base.
Value-based care models align with Included Health's focus on outcomes.

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