Associate Clinical Account Specialist - Puerto Rico - Johnson & Johnson MedTech, Electrophysiology at Johnson & Johnson

Guaynabo, Guaynabo, Puerto Rico

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

MedTech, Healthcare, CardiovascularIndustries

Requirements

Minimum of Bachelor’s degree by hire date OR minimum of 2 years of related professional experience (engineering or procedural hospital setting) with an Associate’s degree OR minimum of 1 year of EP mapping experience with an Associate’s degree OR graduate from an accredited academic program or industry prep school with a focus on EP with Bachelor’s degree OR exiting a branch of the US military

Responsibilities

Attend all portions of the ACAS fellowship training program without exception
Engage in dialogue with multiple internal and external business partners and stakeholders, and formulate solutions based on dialogue and input gained during training
Understand the dynamics of an EP lab, including physicians, nurses, technicians, clinical and hospital administrators, and staff
Prioritize and appropriately respond to requests in a high-stress environment
Maintain composure and problem-solving focus during stressful interactions
Respond daily to requests by email and voicemail
Drive collaboration and maintain consistent, open lines of communication across assigned responsibilities with the local team/Pod (i.e., TM and other CAS), support team (i.e., field trainers, site trainers, RBD), and other internal and external partners
Follow all company guidelines related to health, safety, and environmental practices, ensuring all resources needed are available and in good condition
Adhere to company compliance with all federal, state, local, and company regulations, policies, and procedures

Skills

Key technologies and capabilities for this role

ElectrophysiologyCARTO SystemRF generatorCatheter equipmentEP labClinical trainingTechnical salesMedTech

Questions & Answers

Common questions about this position

What is the duration of the Associate Clinical Account Specialist training program?

The ACAS position is a 6-9 month training position for those with little to no electrophysiology experience, after which successful graduates are promoted to Clinical Account Specialist.

Where is this position located?

The position is located in Guaynabo, Puerto Rico, United States of America.

What are the key responsibilities of the Associate Clinical Account Specialist?

Responsibilities include attending the full ACAS fellowship training program, engaging with internal and external partners, understanding EP lab dynamics, prioritizing requests in high-stress environments, maintaining composure during stressful interactions, and responding daily to emails and voicemails.

What skills are needed to succeed in this role?

Candidates need to handle high-stress environments, maintain composure during stressful interactions, understand EP lab dynamics including physicians, nurses, technicians, and administrators, and drive collaboration with business partners.

What is the compensation for this position?

This information is not specified in the job description.

Johnson & Johnson

Healthcare products in pharmaceuticals and devices.

About Johnson & Johnson

Johnson & Johnson operates in the healthcare sector with three main areas: pharmaceuticals, medical devices, and consumer health products. In the pharmaceuticals segment, the company develops prescription drugs for various medical conditions such as cancer and infectious diseases. The medical devices segment provides products used in surgeries and other medical procedures, while the consumer health segment offers over-the-counter products, including baby care and personal health items. Johnson & Johnson generates revenue through direct sales and partnerships, and it invests significantly in research and development to create new products that meet the needs of consumers and healthcare providers. The company stands out from competitors by emphasizing diversity, equity, and inclusion in its workplace, fostering an environment where employees can share their perspectives. Its goal is to improve patient outcomes and enhance the overall health and well-being of individuals globally.

New Brunswick, New JerseyHeadquarters

1886Year Founded

IPOCompany Stage

HealthcareIndustries

10,001+Employees

Risks

J&J faces a class action lawsuit in Australia over ineffective cold and flu medications.

Former J&J executives joining other firms could lead to increased competition.

Ongoing legal battles, like the lawsuit against Cigna, pose financial liabilities for J&J.

Differentiation

J&J operates in three segments: pharmaceuticals, medical devices, and consumer health.

The company invests heavily in R&D for innovative medical solutions and products.

J&J is committed to diversity, equity, and inclusion in its workplace culture.

Upsides

J&J's collaboration with Helsinki University Hospital focuses on value-based healthcare models.

The rise of personalized medicine offers J&J opportunities in targeted therapies.

Increased focus on digital health solutions presents expansion opportunities for J&J.

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