[Remote] Application Integration Engineer at Twilio

Colombia

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

TechnologyIndustries

Requirements

5+ years experience designing and building integrations using Informatica IICS (CDI/CAI)
Experience developing mappings, workflows, and service tasks with strong error handling and agent management
API, SQL and data modeling skills to optimize data flows, transformations & application integrations
Collaboration with cross-functional teams across timezones to gather requirements, drive designs and define SLAs
(Desired) Experience with Mulesoft, Workato, Kafka, Snowflake, Salesforce alongside Informatica IICS

Responsibilities

Design and implement integrations using Informatica IICS (CDI/CAI) and Mulesoft, Workato, leveraging 5+ years of experience
Develop mappings, workflows, service tasks, event triggers, and secure agent deployments, while handling long-running processes, errors, and connectors
Generate robust API/data integrations, transforming and mapping data across multiple formats, handling schema changes, ensuring quality, and balancing streaming vs. batch ingestion
Apply strong SQL and data modeling skills to optimize queries, perform format conversions, and manage source/target systems effectively
Leverage cloud platforms like AWS, Azure, GCP to design integrations mindful of networking, storage, and serverless/PaaS considerations
Implement version control and CI/CD pipelines for deploying, rolling back, and promoting mappings/workflows across environments
Debug integration failures and performance bottlenecks, ensuring resilience and high availability
Collaborate with stakeholders across time zones, gathering requirements, defining SLAs, and addressing error handling expectations
Own best practices for integration engineering, driving technical excellence and organizational influence within the Center for Enablement team
Identify blockers, dependencies, and risks; communicate proactively with stakeholders on status and updates
Prioritize MVPs and iterative product delivery, making thoughtful trade-offs among competing demands
Document requirements, BRDs, functional/technical specifications, and UAT scripts; analyze system integrations and provide data quality assessments

Skills

Key technologies and capabilities for this role

Informatica IDMCInformatica IICSIICS CDIIICS CAIMulesoftWorkatoSQLCI/CDAPICloud

Questions & Answers

Common questions about this position

Is this a remote position?

Yes, Twilio follows a remote-first work policy, allowing team members to work from the comfort of their homes regardless of location.

What experience level is required for this role?

The role requires 5+ years of experience in designing and implementing integrations.

What key technical skills are needed for the Application Integration Engineer role?

Key skills include expertise in Informatica IICS (CDI/CAI), Mulesoft, Workato, strong SQL and data modeling, cloud platforms like AWS/Azure/GCP, and CI/CD pipelines.

What is the team structure like for this position?

You'll join the Center for Enablement (C4E), a mature team managing hundreds of enterprise integrations across Finance, HR, CRM, and more, with collaboration across distributed teams and time zones.

What makes a strong candidate for this Application Integration Engineer role?

Strong candidates have 5+ years of integration experience, expertise in Informatica IDMC, Mulesoft, Workato, SQL, cloud platforms, CI/CD, and the ability to collaborate across teams, own best practices, and prioritize MVPs.

Twilio

Cloud communications platform for developers

About Twilio

Twilio provides a cloud communications platform that enables developers to add various communication features like voice, messaging, video, and email to their applications. By using Twilio's APIs, developers can easily integrate these functionalities into their software, allowing for seamless communication with users. What sets Twilio apart from its competitors is its flexible pay-as-you-go pricing model, which charges clients based on their actual usage, making it suitable for businesses of all sizes, from startups to large enterprises. The company's goal is to empower businesses across different industries, such as healthcare, finance, retail, and education, to enhance their communication strategies and improve customer engagement.

San Francisco, CaliforniaHeadquarters

2008Year Founded

$243.9MTotal Funding

IPOCompany Stage

Consulting, Enterprise SoftwareIndustries

5,001-10,000Employees

Benefits

Vacation: Twilio offers generous annual time off in all countries for you to enjoy.

Healthcare: We are dedicated to helping our employees live longer and healthier lives through comprehensive health programs.

Retirement: Twilio cares about your retirement! We offer programs to help our employees plan for their retirement needs.

Family leave: At Twilio we recognize the importance of family. We offer generous maternity, paternity, and adoption leaves, as well as family medical care leave.

Earn your stripes: Build and present a Twilio app to earn your Twilio track jacket and receive $30 per month for e‑books for continued learning and education.

Catered meals: We provide a variety of snacks, drinks, and catered meals in each of our locations.

Risks

End-of-life for Programmable Video tool may lead to customer dissatisfaction.

Layoffs of 295 workers could decrease morale and affect service quality.

Engagement with Qatalyst Partners suggests potential internal conflicts and strategic shifts.

Differentiation

Twilio integrates voice, video, messaging, and email into applications, enhancing communication capabilities.

The pay-as-you-go pricing model offers flexibility and scalability for businesses of all sizes.

Twilio's APIs enable developers to build and scale communication solutions efficiently.

Upsides

Acquisition of SendGrid enhances Twilio's email API offerings, boosting market share.

Collaboration with Jack Henry strengthens Twilio's presence in the financial services sector.

Partnership with CareNote expands Twilio's reach into specialized markets like pastoral care.

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