Member of Technical Staff, Next Generation Agents
CohereSalary not specified
Full Time
Junior (1 to 2 years)
$180,000 – $180,000Compensation
Entry Level & New GradExperience Level
Full TimeJob Type
UnknownVisa
Artificial Intelligence, TechnologyIndustries
Requirements
- Pursuing or completing a B.S. (or higher) in Computer Science or a related technical field
- Proficiency with Python, Typescript, and asynchronous programming
- Track record of building and shipping high-quality products and features through coursework, internships, or personal projects
- Excitement to thrive in a fast-paced environment, continuously learn, and sharpen your skills
- Graduating between December 2025–July 2026
Responsibilities
- Design and build AI agents that outperform human agents in managing complex customer interactions and driving customer retention
- Identify cross-customer trends that guide the evolution of Decagon’s agent building platform and research efforts
- Experiment with and run evaluations on the latest text and voice models, then integrate them at scale with large enterprise-grade customers
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
What is the salary for this Agent Software Engineer position?
The salary is $180K.
Is this role remote or onsite, and where is it located?
This is an onsite, in-person role based in San Francisco and New York. The company is an in-office company.
What skills are required for this new grad software engineer role?
Required skills include pursuing or completing a B.S. (or higher) in Computer Science or related field, proficiency with Python, Typescript, and asynchronous programming, and a track record of building and shipping high-quality products through coursework, internships, or personal projects.
What is the company culture like at Decagon?
Decagon is an in-office company driven by a shared commitment to excellence and velocity, with values including customers are everything, relentless momentum, winner’s mindset, and stronger together.
What makes a strong candidate for this new grad role?
Strong candidates are graduating between December 2025–July 2026, have proficiency in Python and Typescript, a track record of shipping high-quality products, and excitement to thrive in a fast-paced environment.
Decagon
Generative AI solutions for customer support
About Decagon
Decagon.ai provides generative AI solutions designed to improve customer support and operational efficiency for various clients, from large enterprises to growing startups. Their tools automate complex data processes, helping businesses identify themes, detect anomalies, and extract valuable insights from customer interactions. The AI-powered assistance offered by Decagon.ai takes care of routine tasks and learns from human agents, which boosts productivity and enhances customer satisfaction. Unlike many competitors, Decagon.ai focuses on deeply integrating its scalable solutions with clients' internal systems, ensuring smooth automation and support. The company operates on a subscription-based model, allowing clients to access their AI tools and support services. Notable clients include Bilt, Fourthwall, and Vanta, who utilize Decagon.ai's technology for automating ticketing, supporting creators, and improving pre-sales processes.
San Francisco, CaliforniaHeadquarters
2023Year Founded
$97.3MTotal Funding
SERIES_BCompany Stage
Data & Analytics, Enterprise Software, AI & Machine LearningIndustries
51-200Employees