Affiliate Psychology Counsellor (Connected Calendar portal) at Lyra Health

India

Lyra Health Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Part TimeJob Type
UnknownVisa
Healthcare, Mental HealthIndustries

Requirements

  • Located in Bengaluru, Gurgaon, Hyderabad, New Delhi, Mumbai, Pune, Aurangabad, Chennai, Hosur, or Thiruvallur
  • Preferable to have own clinic/counselling place in a commercial complex or poly clinic for in-person sessions
  • Well versed in conducting sessions in English and Hindi, and any other local/native language
  • Proficient with mobile phone & computer apps (WhatsApp, MS Office, Webex, MS Teams, Google, Zoom)
  • Excellent organizing skills and English communication skills (spoken, written, verbal)
  • Excellent telephone/online manner
  • Willing to learn, takes initiative, and self-motivated
  • Master's in Counselling or Clinical Psychology
  • Minimum 3+ years of relevant experience

Responsibilities

  • Conduct in-person counselling sessions (role is requirement-based)
  • Post available slots on the online Connected Calendar portal for clients to browse and select
  • Ensure profile is visible on the online portal
  • Complete data entry and updates on the internal system within 24 hours of session or before end of duty hours
  • Apply late cancellation fee for sessions cancelled less than 5 hours prior (e.g., after 2:00 PM for a 7:00 PM session)
  • Send confirmation/reminder emails 24-48 hours prior to sessions, requiring client acknowledgment; cancel if no response (no late fee)
  • Schedule follow-up sessions 8-10 days after the first session (discuss exceptions for risk/emergency cases with Clinical Case Manager)

Skills

Psychology Counseling
English Communication
Hindi Communication
WhatsApp
MS Office
Webex
Microsoft Teams
Zoom
Online Communication
Organizing Skills

Lyra Health

Digital mental health care services for employees

About Lyra Health

Lyra Health offers mental health care services through a digital platform, primarily targeting businesses that want to support their employees. The company connects employees with a network of over 20,000 vetted mental health providers, offering services like therapy, coaching, and self-guided programs, accessible in-person or online. What sets Lyra Health apart is its concierge model, which provides personalized care and 24/7 support from care navigators. The goal is to improve employee wellness while helping businesses reduce healthcare costs.

Burlingame, CaliforniaHeadquarters
2015Year Founded
$671.3MTotal Funding
SERIES_FCompany Stage
Social Impact, HealthcareIndustries
1,001-5,000Employees

Benefits

Lyra for Lyrians - Full access to Lyra’s mental health services for employees and their eligible dependents—at no charge
Health benefits - Comprehensive medical, dental, and vision benefits, along with a free monthly membership to One Medical
Financial rewards - Generous compensation, 401k, and equity options
Paid time off - Guilt-free time to unwind and recharge, including four weeks of vacation and paid holidays
Tech stipend - Monthly stipend to spend on technology needs
Snacks & meals - Monthly Uber Eats and NatureBox credits to nourish body and mind

Risks

Increased competition from platforms like Ginger and Headspace Health.
Potential regulatory scrutiny over data privacy concerns with digital platforms.
Economic downturns may lead to reduced corporate spending on employee benefits.

Differentiation

Lyra Health offers a concierge member experience with personalized mental health care.
The company has a global network of 20,000 providers in over 200 countries.
Lyra's evidence-based approach results in 7x better outcomes than traditional plans.

Upsides

Lyra Health's partnerships with AT&T and CHA validate its market position.
The company has sustained a 26% reduction in healthcare costs over four years.
Lyra's expansion into teen mental health care addresses a growing market need.

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