Account Executive
AfreshSalary not specified
- Full Time
- Junior (1 to 2 years)
Not SpecifiedCompensation
Mid-level (3 to 4 years), Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Consumer Software, Logistics, Supply ChainIndustries
Requirements
Candidates should possess a Bachelor's degree in Business Management, Economics, Management Engineering, or any related business course. A minimum of 1-3 years of experience in a similar role is required, with a preference for candidates with experience in logistics or e-commerce industries. Proficiency in written and oral English is essential, along with basic technical competencies and customer-oriented mindset. Candidates should also be proficient in Word, Spreadsheets (Excel / Google Sheets), and presentation tools, with basic business writing skills.
Responsibilities
The Account Executive will manage existing shippers for retention and collaboration to drive volume growth. They will build strong client relationships to minimize opportunities for competitors. Acting as the main point of contact, the Executive will liaise with relevant departments to address customer queries and issues promptly. They will ensure timely coordination with shippers regarding onboarding status and manage all requirements to adhere to SLAs. Additionally, they will handle the end-to-end offboarding of shippers, securing necessary clearances before stock release. The role includes familiarizing with daily account needs and publishing periodic reports while providing basic data analysis to stakeholders.
Skills
Account Management
Client Relationship
Stakeholder Management
Coordination
Shipper Onboarding
SLA Management
Offboarding
Ninja Van
Technology-enabled logistics and delivery services
About Ninja Van
Ninja Van provides delivery services in Southeast Asia, catering to both businesses and individuals. The company focuses on creating a simple and efficient delivery experience through its technology platform, which enables real-time tracking of parcels and allows customers to schedule deliveries at their convenience. Ninja Van operates a wide network of drop-off and pick-up points to enhance accessibility. The company generates revenue by charging delivery fees based on parcel size, weight, and distance, and also offers additional services like cash on delivery. Unlike many competitors, Ninja Van emphasizes customer service and a user-friendly experience, making it a significant player in the region's logistics market.
Key Metrics
Singapore, SingaporeHeadquarters
2014Year Founded
$947.9MTotal Funding
DEBTCompany Stage
Automotive & Transportation, Consumer GoodsIndustries
1,001-5,000Employees