Remote Jobs at Help Scout

Candidates should possess a Bachelor’s degree in a related field and have at least 5 years of account management experience, with a proven track record of success in SaaS or technology sales. Strong communication, interpersonal, and relationship-building skills are essential, along with the ability to understand and articulate complex product features and benefits.

The ideal candidate should possess a Bachelor's degree and at least 5 years of experience in customer enablement, product marketing, or a related field, with a strong understanding of customer adoption and retention strategies. Demonstrated experience in developing and implementing customer success programs is also required, along with excellent communication and interpersonal skills.

The ideal candidate has experience leading data teams in a high-growth SaaS or tech company, demonstrating a balance of strategic thinking and hands-on execution. They possess deep experience in data architecture, analytics, and governance, with a clear vision for scaling these functions as the business grows. Extensive experience with modern data tools is also required.