BigPanda

AI platform for automating IT operations

Redwood City, California, United States

About BigPanda

BigPanda offers an AI platform that automates IT Operations (ITOps) by identifying critical alerts and reducing alert noise, which helps teams detect issues before they escalate. Its Open Integration Hub consolidates various monitoring tools into one interface, providing operational awareness and optimizing workflows for ITOps, Network Operations Centers (NOC), and Site Reliability Engineering (SRE) teams. This proactive approach minimizes downtime and shortens resolution times, ultimately saving costs for businesses. The goal is to deliver significant value quickly, enabling clients to achieve high system availability.

Redwood City, CaliforniaHeadquarters
2012Year Founded
$302.5MTotal Funding
SERIES_ECompany Stage
Enterprise Software, AI & Machine LearningIndustries
201-500Employees

Risks

Competitors' rapid adoption of generative AI could erode BigPanda's market position.
New CRO Tom Melzl's strategies might disrupt existing client relationships.
Reliance on key clients like Intel and Workday poses revenue risks if they switch providers.

Differentiation

BigPanda uses Open Box Machine Learning to automate incident management effectively.
The platform reduces IT alert noise by over 95%, enhancing operational efficiency.
BigPanda's Open Integration Hub centralizes IT monitoring and management for better insights.

Upsides

Generative AI capabilities enhance BigPanda's Automated Incident Analysis solutions.
The rise of hybrid cloud environments increases demand for BigPanda's cloud-native platform.
Digital transformation trends boost investment in AI-driven IT operations solutions like BigPanda.

Funding

Total raised$302.52 M
Latest valuation$1.20 B
StageSERIES_E