Verkäufer*in (m/w/d) Frankfurt | Kaiserstraße at Ace & Tate

Frankfurt, Hesse, Germany

Ace & Tate Logo
Not SpecifiedCompensation
Entry Level & New GradExperience Level
Part TimeJob Type
UnknownVisa
Retail, Fashion, EyewearIndustries

Requirements

  • Deutschkenntnisse auf muttersprachlichem Niveau
  • Leidenschaft für Menschen
  • Gespür für Stil
  • Antrieb, herausragenden Service zu bieten
  • No prior optik experience required (entry level)

Responsibilities

  • Schaffe eine einladende Atmosphäre – Sorge dafür, dass sich jeder Kunde gesehen fühlt und sich freut, im Geschäft zu sein
  • Gib klare Stilberatung – Hilft den Kunden dabei, Brillenfassungen zu finden, die zu ihnen passen, indem du hilfreiche Styling-Tipps gibst
  • Teile dein Wissen – Erkläre die Unterschiede zwischen Gläsern, Beschichtungen und Passformen, damit Kunden die richtige Wahl treffen können
  • Achte auf jedes Detail – Poliere Gläser, passe Fassungen an und stelle sicher, dass jedes Paar perfekt aussieht und bereit zum Tragen ist
  • Verkaufe mit Sorgfalt – Führe die Kunden durch Optionen wie Glas-Upgrades, Beschichtungen und Zusatzprodukte, damit sie genau das mitnehmen, was sie brauchen

Skills

Key technologies and capabilities for this role

customer servicestyle consultingproduct knowledgesalesattention to detailGerman native level

Questions & Answers

Common questions about this position

What compensation and benefits does Ace & Tate offer for this sales position?

Ace & Tate provides a fair salary, an 8% performance bonus upon reaching store targets, and the chance for annual salary increases. Additional benefits include 25 paid vacation days starting (increasing to 27 after 1 year and 30 after 2 years for full-time), healthy snacks and drinks, ClassPass, free psychology sessions via OpenUp, up to two free glasses per year, and discounts for friends and family.

Is this sales position remote or on-site?

This is an on-site position in Frankfurt at Kaiserstraße.

What skills are required for the Verkäufer*in role at Ace & Tate?

Native-level German skills are required for seamless communication with customers and the team. Key abilities include creating a welcoming atmosphere, providing clear style advice, sharing knowledge on glasses and fittings, attention to detail in adjustments, and careful upselling. No prior optics experience is needed, but passion for people, style sense, and drive for excellent service are essential.

What is the company culture like at Ace & Tate?

Ace & Tate fosters a culture of great service starting with great leadership, no dress code so you can wear what you want, regular unforgettable team events, and is a certified B Corp company.

How can I apply for the sales position and what makes a strong candidate?

Apply easily by clicking 'Apply', then expect a call to match, and join the team; you can also email recruitment@aceandtate.com or visit the store for a tour. Strong candidates show passion for people, a sense of style, and drive for outstanding service—no optics experience required.

Ace & Tate

Designs and sells stylish eyewear products

About Ace & Tate

Ace & Tate designs and sells stylish eyewear, including glasses and sunglasses, for both prescription and non-prescription needs. Their products are available directly to consumers through their website and select physical stores, allowing them to offer premium eyewear at accessible prices, starting from €125 with prescription lenses included. The company maintains a streamlined supply chain and in-house production to keep costs down. Ace & Tate stands out from competitors by focusing on sustainability, offering bio and recycled glasses, and actively working to reduce their environmental impact. Their goal is to provide fashionable, affordable eyewear while engaging customers through exclusive offers and events.

Amsterdam, NetherlandsHeadquarters
2013Year Founded
$15.2MTotal Funding
EARLY_VCCompany Stage
Social Impact, Consumer GoodsIndustries
201-500Employees

Risks

Increased competition from brands like Warby Parker pressures market share and pricing.
Reliance on European and North American markets makes them vulnerable to economic changes.
Sustainability initiatives may increase operational costs, affecting profit margins.

Differentiation

Ace & Tate offers stylish eyewear at accessible prices, starting from €125.
The company emphasizes sustainability with bio and recycled glasses.
Ace & Tate engages customers through exclusive VIP lists for early access to designs.

Upsides

Collaborations with brands like GANNI enhance visibility and attract new customers.
Partnership with RELEX Solutions improves supply chain forecasting and replenishment.
Launch of irritation-free contact lenses meets demand for comfortable eyewear options.

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