Treasury Management Officer I at Fifth Third Bank

Cincinnati, Ohio, United States

Fifth Third Bank Logo
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Banking, Financial ServicesIndustries

Requirements

  • Undergraduate degree is required
  • MBA or advanced degree is desirable
  • CTP certification is strongly encouraged
  • Minimum of 2 years Wholesale/Commercial Banking experience
  • Prefer at least 1 to 3 years of experience in a financial services sales environment
  • Demonstrated record of consistently exceeding performance goals
  • Possess a strong desire to constantly strive

Responsibilities

  • Persuasively articulate Fifth Third's value proposition to both internal and external clients to influence the outcome within the sales process
  • Identify client needs and present working capital solutions to clients and prospects
  • Demonstrate ability to understand payment and commerce solutions/processes
  • Demonstrate proficiency in knowledge of all strategic TM solutions and their benefits to clients
  • Understand competitors' capabilities and gaps and position 5/3's services against them
  • Prepare and deliver quarterly client service reviews to clients
  • Develop personal relationships with C-suite and senior management decision makers at client and prospect organizations
  • Devise and execute a plan to exceed sales goals
  • Develop and actively manage a sales pipeline of both new and cross-sell opportunities using the CRM tool
  • Maintain lines of communications with RMs individually and as a group
  • Review sales goals with RMs and ensure they are advised of calling strategies
  • Educate and advise RMs of new TM product development initiatives
  • Assess knowledge level of individual RMs and bring each up to a minimum standard
  • Partner with RMs to provide recommendations on sales opportunities to include sales to new prospects and cross-sell opportunities to existing clients
  • Work closely with assigned client specialists to ensure excellent client service on an on-going basis
  • Assist with general bank communications to clients
  • Take ownership and deliver timely resolution of client issues
  • Develop knowledge of internal resources for accurate response to client issues
  • Understand and communicate implementation time-line to align with client expectations
  • Ensure proper account documentation and all requisite agreement execution
  • Communicate recurring or serious product issues to management
  • Recommend viable solutions to improve client service
  • Understand, appreciate, and promote the history of 5/3 Bank, its financial position, operating model and commitment to a positive client experience
  • Responsible for business development (new and cross-selling), client service excellence, client retention, and client consultation
  • Self source, network externally, and partner with key team members to drive business
  • Prospect with internal partners and work with a One Bank team to understand clients and prospects' business environments, strategies, and industries to determine financial needs and appropriate working capital management solutions
  • Accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures
  • Ensure actions and behaviors drive a positive customer experience while operating within the Bank's risk appetite, achieving results by identifying, assessing, managing, monitoring, and reporting risks

Skills

Key technologies and capabilities for this role

Treasury ManagementBusiness DevelopmentClient RetentionSales ProcessWorking Capital SolutionsPayment SolutionsRisk ManagementNetworkingValue Proposition

Questions & Answers

Common questions about this position

What is the salary for the Treasury Management Officer I position?

This information is not specified in the job description.

Is this a remote position or what is the location requirement?

This information is not specified in the job description.

What key skills are required for this Treasury Management Officer role?

Key skills include persuasively articulating the bank's value proposition, identifying client needs and presenting working capital solutions, understanding payment and commerce solutions, proficiency in strategic TM solutions, and developing relationships with C-suite executives.

What is the team environment like at Fifth Third Bank for this role?

The role is part of a highly productive, industry leading team of treasury professionals, emphasizing partnering with key team members, working with a One Bank team, and collaborating with RMs and client specialists.

What makes a strong candidate for the Treasury Management Officer I position?

Strong candidates can self-source leads, network externally, exceed sales goals, manage a sales pipeline using CRM, and partner effectively with relationship managers and client specialists to drive revenue growth and client retention.

Fifth Third Bank

Provides banking, loans, and wealth management services

About Fifth Third Bank

Fifth Third Bank offers a variety of financial services, including personal and business banking, loans, mortgages, credit lines, and insurance products. Their services cater to individual consumers, small businesses, and commercial clients, providing comprehensive solutions for managing finances. The bank generates revenue through interest on loans, service fees, and commissions from insurance and investment products. Unlike many competitors, Fifth Third Bank emphasizes community engagement and financial education, providing resources to help clients improve their financial literacy. The goal of Fifth Third Bank is to support clients in achieving their financial objectives while fostering a strong connection with the communities they serve.

Cincinnati, OhioHeadquarters
1858Year Founded
IPOCompany Stage
Social Impact, Financial ServicesIndustries
10,001+Employees

Benefits

Health Insurance
Paid Sick Leave
Paid Holidays
Performance Bonus
Flexible Work Hours

Risks

Rising interest rates may decrease demand for loans and mortgages.
Competition from fintechs like Robinhood threatens Fifth Third's wealth management sector.
Sophisticated cybersecurity threats pose risks to customer data and trust.

Differentiation

Fifth Third Bank offers comprehensive financial solutions for individuals and businesses.
The bank emphasizes community engagement and financial education for client empowerment.
It provides a wide range of insurance products, including life, health, and disability.

Upsides

Increased demand for digital banking boosts Fifth Third Bank's online service offerings.
Partnerships with fintech enhance technological capabilities and customer experience.
Growing interest in sustainable finance attracts environmentally conscious customers.

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