Technical Program Manager, AI Delivery for Strategic Accounts at Cohere

Japan

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

AI, Technology, Machine LearningIndustries

Requirements

Fluency in both English and Japanese (written and verbal)
At least 7 years of experience as an Engineering or Technical Program Manager
At least 2 years in customer-facing technical delivery and operations focused on enterprise-grade AI software/solutions
Curiosity, drive, independence, and leadership
Hands-on experience working directly with customers and managing projects for enterprise-grade software or enterprise-focused machine learning solutions
Problem-focused mindset with excitement for making customers successful
Detail-oriented and extremely self-organized, excellent at capturing detailed notes/action items during highly technical meetings and tracking progress
Bias for Action - very execution focused
Experience working with cross-functional teams (more than one team) to ship technical products, services, or solutions to internal or external customers
Ability to independently own tracking and reporting across multiple work-streams with owners in different time-zones
Comfortable holding leaders and individual contributors accountable, assertive while diplomatic, not afraid to follow up to ensure deadlines are met
Knowledge or experience with LLM training or optimization (key differentiator)

Responsibilities

Communicate clearly, timely, and objectively across the tech organization, Cohere teams, leadership, strategic customers, and external partners
Break down complex issues into strategies, driving engineering alignment with product, business, and marketing while fostering collaboration
Create and manage project schedules, identify dependencies, manage risks, and drive organizational alignment
Ensure on-time delivery, identify development needs, and establish checkpoints for status updates
Proactively identify and resolve issues, coordinate cross-functional dependencies, and prioritize impacts to schedule and product quality
Collaborate with Applied ML (AML) Engineering, Forward Deployed Engineering (FDE), Platform, Product, and Go-to-Market teams
Serve as the “technical” voice of Cohere for the customer

Skills

Technical Program Management

AI Delivery

Machine Learning

Enterprise Software

Customer Communication

Project Management

LLM

RAG

Applied ML

Forward Deployed Engineering

Cohere

Provides NLP tools and LLMs via API

About Cohere

Cohere provides advanced Natural Language Processing (NLP) tools and Large Language Models (LLMs) through a user-friendly API. Their services cater to a wide range of clients, including businesses that want to improve their content generation, summarization, and search functions. Cohere's business model focuses on offering scalable and affordable generative AI tools, generating revenue by granting API access to pre-trained models that can handle tasks like text classification, sentiment analysis, and semantic search in multiple languages. The platform is customizable, enabling businesses to create smarter and faster solutions. With multilingual support, Cohere effectively addresses language barriers, making it suitable for international use.

Toronto, CanadaHeadquarters

2019Year Founded

$914.4MTotal Funding

SERIES_DCompany Stage

AI & Machine LearningIndustries

501-1,000Employees

Risks

Competitors like Google and Microsoft may overshadow Cohere with seamless enterprise system integration.

Reliance on Nvidia chips poses risks if supply chain issues arise or strategic focus shifts.

High cost of AI data center could strain financial resources if government funding is delayed.

Differentiation

Cohere's North platform outperforms Microsoft Copilot and Google Vertex AI in enterprise functions.

Rerank 3.5 model processes queries in over 100 languages, enhancing multilingual search capabilities.

Command R7B model excels in RAG, math, and coding, outperforming competitors like Google's Gemma.

Upsides

Cohere's AI data center project positions it as a key player in Canadian AI.

North platform offers secure AI deployment for regulated industries, enhancing privacy-focused enterprise solutions.

Cohere's multilingual support breaks language barriers, expanding its global market reach.

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