Voya Financial

Stop Loss Client Consultant

United States

Voya Financial Logo
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Financial Services, InsuranceIndustries

Requirements

Candidates should possess a Bachelor’s degree and demonstrate at least 5 years of experience in financial services, with a preference for those with a background in client relationship management or sales. Strong communication and interpersonal skills are essential, along with the ability to manage multiple priorities and thrive in a fast-paced environment.

Responsibilities

The Stop Loss Client Consultant will serve as the primary point of contact for a portfolio of Stop Loss clients, providing product information, issue resolution, and overall relationship management throughout the client lifecycle. This includes overseeing the implementation of new business, managing renewals, proactively educating clients, developing relationships with brokerage partners and TPAs, driving profitable growth, and retaining Voya’s Stop Loss in force book. The role also involves supporting client workshops, participating in client visits, and staying current on relevant legislation and product updates.

Skills

Client Relationship Management
Customer Service
Implementation Management
Problem Solving
Stakeholder Engagement
Meeting Facilitation
Claims Process Knowledge
Legislation Awareness

Voya Financial

Provides financial services and retirement solutions

About Voya Financial

Voya Financial offers a range of financial services, including retirement plans, investment management, and insurance products, to help individuals and businesses achieve financial wellness. Their services cater to individuals seeking retirement planning, employers looking to enhance employee benefits, and institutions needing tailored investment management. Voya stands out from competitors through its commitment to inclusiveness and corporate responsibility, which helps attract clients and talent. The company's goal is to build long-term relationships with clients, ensuring they achieve financial confidence and a fulfilling life.

Key Metrics

New York City, New YorkHeadquarters
2014Year Founded
IPOCompany Stage
Fintech, Financial ServicesIndustries
5,001-10,000Employees

Benefits

Health Savings Account (HSA)
Flexible Spending Accounts (FSA)
Rally wellness program
Employee Assistance Program (EAP) and Work Life Services
Behavioral Health Family Support Program
Livongo support for diabetes, hypertension, and weight management
AccessHope cancer support
Wellthy caregiving assistance
Back-up child care and elder care
Health Advocate
ABLE accounts
Legal insurance
Identity theft protection
Voya Foundation Matching Gift Program

Risks

Increased competition from fintech companies may erode Voya's market share.
Operational challenges in integrating OneAmerica's business could affect service quality.
Regulatory scrutiny on fees may impact Voya's pricing strategies and profitability.

Differentiation

Voya's commitment to inclusiveness and corporate responsibility sets it apart in the market.
The acquisition of OneAmerica's retirement plan business expands Voya's client base significantly.
Voya's focus on digital financial planning tools enhances client engagement and satisfaction.

Upsides

Voya's ESG commitment aligns with the growing investor focus on sustainable investing.
The financial wellness market's growth offers significant opportunities for Voya's programs.
AI integration in investment management can enhance Voya's strategies and client outcomes.

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