Staff Software Engineer - Backend (Golang), minimum 7+ years of experience at Outreach

Hyderabad, Telangana, India

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

SaaS, Technology, Sales EnablementIndustries

Requirements

Minimum 7+ years of experience as a Staff Software Engineer - Backend (Golang)
Experience building high availability voice communication experiences on top of open-source real-time communication software and commercial communications platform APIs
Expertise in telecom system development, including state-heavy features, complex workflows, and extensive third-party integrations

Responsibilities

Partner with product managers, designers, and analysts to understand user needs and build products that serve those needs
Work with commercial CPaaS APIs and open-source real-time communication software to manage calls, messages, and security
Engineer high availability into systems with many moving parts
Collaborate with stakeholders to ensure customers have necessary tools for success
Set direction for the team and guide engineering vision
Work on highly visible parts of Outreach’s product for customers and the organization
Improve the team and company through mentorship, interviewing, and new initiatives
Own relationships with other engineering teams

Skills

Key technologies and capabilities for this role

GolangBackend DevelopmentAgile DevelopmentScalable SystemsTelecomMicroservicesSoftware Engineering

Questions & Answers

Common questions about this position

What experience level is required for this Staff Software Engineer role?

The role requires a minimum of 7+ years of experience.

Is this a remote position or does it require office work?

This information is not specified in the job description.

What is the salary or compensation for this position?

This information is not specified in the job description.

What does the team culture look like on the Voice Service and Experience Team?

The team is highly collaborative, fosters a learning environment, practices Agile development with sprints and retrospectives, ships code daily, and operates in a quick-iteration environment focused on delivering incremental customer value with weekly demos.

What skills or experience make a strong candidate for this role?

Ideal candidates have experience building high availability voice communication experiences on top of open-source real-time communication software and commercial communications platform APIs, along with proficiency in Golang for backend development in complex telecom systems.

Outreach

Sales engagement platform for B2B clients

About Outreach

Outreach.io offers a sales engagement platform that helps businesses enhance their sales processes through automation of email campaigns, phone calls, and social media interactions. The platform is designed for B2B clients, ranging from small startups to large enterprises, allowing sales teams to track customer interactions and close more deals. Operating on a subscription model, Outreach.io provides various pricing tiers to meet the needs of different clients while ensuring a steady revenue stream. The company stands out by focusing on automation and data-driven insights, making it particularly beneficial for optimizing sales workflows.

Seattle, WashingtonHeadquarters

2014Year Founded

$512.9MTotal Funding

SERIES_GCompany Stage

Consumer Software, Enterprise SoftwareIndustries

1,001-5,000Employees

Benefits

Parental Leave: Extended PTO for both parents, plus unique perks to ease the transition of returning to work.

Full Medical Benefits: Majority of employer paid medical, dental and vision coverage.

401k: A competitive plan to help you save for retirement.

Flexible Time Off: We believe in a healthy work/life balance, and in our employees to make practical time off arrangements.

Risks

Leadership transition with Manny Medina stepping down may cause strategic shifts.

AI Prospecting Agent's public BETA could face user adoption and technical challenges.

Partnership with Harte Hanks may lead to integration challenges affecting effectiveness.

Differentiation

Outreach leverages AI to optimize sales interactions across email, voice, and social.

The platform offers a subscription model with premium add-ons and integrations.

Outreach serves diverse B2B clients, from startups to large enterprises.

Upsides

AI-driven sales tools are projected to increase productivity by 30% by 2025.

The demand for personalized customer experiences is rising, boosting Outreach's relevance.

Remote work trends accelerate the adoption of digital sales tools like Outreach.

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