Sr. Security Operations Engineer at OpenGov

Boston, Massachusetts, United States

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$130,000 – $150,000Compensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, GovernmentIndustries

Requirements

6+ years in Security Operations, Incident Response, or Threat Detection roles
Strong hands-on experience with SIEM platforms, EDR tools, SOAR pipelines, WAF, and cloud logging/monitoring (AWS preferred)
Expertise in network security, Linux/Windows internals, containerized workloads, and cloud-native architectures
Ability to lead incidents end-to-end, including analysis, forensics, containment

Responsibilities

Develop, tune, and maintain detections across SIEM, EDR, cloud-native logs, WAF and SaaS platforms to reduce noise and improve true positive rates
Partner with cloud/infrastructure teams to ensure comprehensive log coverage across AWS, Kubernetes, CI/CD pipelines, and core services
Build detection-as-code and automated response playbooks to improve scalability and consistency
Conduct proactive threat hunts based on threat intel, anomalous behavior, and TTPs used by modern threat actors
Analyze incidents, suspicious activity, malware, and exploits to determine impact and prevent recurrence
Lead deep dives into emerging threats, supply-chain risks, and vulnerabilities affecting the environment
Serve as a senior escalation point during real-time incidents, leading technical triage, containment, and forensic analysis
Develop and maintain incident response runbooks, tabletop exercises, and after-action reviews
Partner with AppSec, IT, and Engineering to drive durable remediation and process improvements
Administer and optimize security platforms including SIEM, EDR, SOAR, WAF, cloud security tooling (GuardDuty, CloudTrail, Config), vulnerability management, and identity security
Build scripts, workflows, and integrations that automate repetitive tasks and strengthen OpsGenie/PagerDuty-driven response processes
Evaluate new technologies to enhance the security operations stack and reduce time-to-detect/time-to-respond
Support the scanning, triage, and remediation of vulnerabilities across cloud, endpoints, containers, and third-party SaaS tools
Develop dashboards and metrics (MTTD/MTTR, coverage, SLA adherence, threat trends) for leadership reporting
Ensure configuration baselines are enforced and monitored across the environment
Collaborate with Engineering and IT to enable secure cloud, IAM, and network designs
Provide Tier 3 support during escalations from the SOC analysts and ensure clarity in ownership and response actions
Contribute to policy, standard, and procedure development to align with SOC 2, GovRAMP, and NIST requirements

Skills

SIEM

EDR

AWS

Kubernetes

CI/CD

WAF

SaaS

detection engineering

incident response

threat hunting

detection-as-code

automated response playbooks

OpenGov

Cloud-based software for government organizations

About OpenGov

OpenGov provides cloud-based software solutions tailored for the public sector, focusing on strategic budgeting, planning, permitting, licensing, and code enforcement. Their products help government organizations transition from paper-based processes to digital workflows, significantly reducing the time and resources needed for tasks like budget creation, which can be completed in half the usual time. OpenGov stands out from competitors by leveraging extensive experience in the public sector to address specific challenges faced by local governments, such as outdated systems and the need for transparency. The company's goal is to empower government leaders with better data analysis tools to enhance decision-making and improve engagement with constituents.

Redwood City, CaliforniaHeadquarters

2012Year Founded

$221.8MTotal Funding

ACQUISITIONCompany Stage

Data & Analytics, Government & Public SectorIndustries

501-1,000Employees

Benefits

Competitive Salary

Work from Anywhere

Unlimited Vacation

Mission-Driven Colleagues

World-Class Healthcare

Professional Development

Family Matters

Amazing Customers

Risks

Increased competition from other SaaS providers targeting the public sector.

Integration challenges from iGovServices acquisition may disrupt existing services.

Reliance on cloud solutions makes OpenGov vulnerable to service outages.

Differentiation

OpenGov specializes in cloud-based solutions tailored for the public sector.

The company offers strategic budgeting, permitting, and licensing software for governments.

OpenGov's software reportedly halves the time needed for budget creation.

Upsides

Growing demand for cloud solutions as governments modernize outdated systems.

Acquisition of iGovServices expands OpenGov's offerings into tax and revenue management.

Rising adoption of electronic bidding systems enhances OpenGov's procurement solutions.

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