Sr Manager, Quality Engineering at ConnectWise

Mumbai, Maharashtra, India

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Software, TechnologyIndustries

Requirements

Exceptional leadership and customer service skills
Willingness to work in a team environment
Strong organizational skills to give the team direction
Professional presence suitable for interaction in meetings, in-person, or via email
Excellent presentation and communication skills
Knowledge of quality assurance methodologies
Familiarity with object-oriented programming language
Knowledge of software (inferred from context)

Responsibilities

Define and execute the technical strategy for test automation frameworks, tools, and methodologies across multiple product lines
Lead the design and implementation of scalable, robust, and maintainable automated test solutions for web, mobile, and API layers
Drive the adoption of best practices in code quality, including code reviews, static analysis, and adherence to coding standards
Evaluate and recommend new technologies and approaches to enhance testing efficiency and effectiveness
Architect and implement programmatic quality gates within CI/CD pipelines (e.g., Jenkins, GitLab CI, GitHub Actions) to ensure continuous quality adherence
Integrate automated tests, code quality checks, security scans, and performance benchmarks into the CI/CD workflow
Monitor and report on key quality metrics, identifying areas for improvement in the CI/CD pipeline and overall quality posture
Set goals and objectives for team members for achievement of operational results
Manage experienced professionals who exercise latitude and independence in assignments
Influence others outside of their own job regarding policies, practices, and procedures
Contribute to policy and strategy implementation for short-term results
Lead and prioritize the daily activities of the team
Manage, mentor, and coach to develop a collaborative and dynamic team
Coordinate cross-functional communication to align initiatives and strategies to drive efficiency
Review and analyze discrepancies in service or performance and recommend updates for products or services
Oversee test schedules and/or strategies in accordance with project scopes and delivery dates
Review software documentation to ensure technical accuracy, compliance, and completeness and to mitigate risks
Provide feedback and recommendations on software usability and functionality
Identify program deviance from standards and suggest modifications to ensure compliance
Serve as advanced escalation point for complex reproducing, debugging, and isolating of software problems

Skills

Test Automation

Automated Testing

Test Frameworks

Selenium

Appium

API Testing

Code Reviews

Static Analysis

Coding Standards

Quality Engineering

Web Testing

Mobile Testing

Process Capability

Risk Reduction

ConnectWise

Software platform for IT business management

About ConnectWise

ConnectWise provides a software platform designed for Technology Solutions Providers (TSPs) to manage their business operations effectively. The platform includes tools for business management, remote monitoring and management, remote access, and automation of quotes and proposals, as well as conducting cybersecurity risk assessments. It integrates with numerous key vendors, creating a comprehensive ecosystem that supports various IT sector clients in managing their as-a-service business models. Unlike many competitors, ConnectWise emphasizes community engagement through its network, The IT Nation, which promotes collaboration and knowledge sharing among users. The goal of ConnectWise is to empower TSPs to streamline their operations and enhance their service offerings while fostering an inclusive culture that values diverse contributions from its employees.

Tampa, FloridaHeadquarters

1982Year Founded

$569KTotal Funding

SEEDCompany Stage

Enterprise Software, CybersecurityIndustries

1,001-5,000Employees

Benefits

Hybrid Work Options

Remote Work Options

Risks

Leadership transition may lead to strategic shifts or instability.

Increased competition from companies like Liongard could impact market share.

Integration challenges with PowerDMARC and EasyDMARC may affect operations.

Differentiation

ConnectWise offers a comprehensive software platform for Technology Solutions Providers (TSPs).

The company integrates with hundreds of vendors, creating a robust ecosystem for users.

ConnectWise fosters a highly engaged community, known as The IT Nation.

Upsides

Growing demand for remote monitoring solutions supports ConnectWise's offerings.

The rise of cloud-based solutions aligns with ConnectWise's subscription revenue model.

Increased collaboration in the IT ecosystem benefits ConnectWise's integration strategy.

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