Learning and Development Manager, Customer Success
Field Nation- Full Time
- Junior (1 to 2 years)
The ideal candidate should possess 10-12 years of experience in L&D program management, adult learning theory, and instructional design, along with the ability to build both instructor-led and asynchronous courses and skilled in measuring learning effectiveness.
This Senior Manager of Learning & Development will be responsible for designing, launching, and managing innovative learning programs aligned with company goals, developing both instructor-led training (ILT) and asynchronous learning experiences to support employee development, leveraging adult learning theory and best practices to create effective, engaging content, designing and building learning experiences with an initial focus on Leadership Development, developing interactive, engaging, and scalable courses tailored to a variety of learning styles, implementing microlearning, blended learning, and technology-driven learning solutions, establishing key metrics to assess learning effectiveness and impact, and using feedback, data, and analytics to refine and enhance learning experiences.
Identity platform for people-based marketing
LiveRamp offers an identity platform that connects people, data, and devices for effective marketing. This platform supports people-based marketing, allowing businesses to target their audiences more accurately. LiveRamp operates on a subscription model, providing services like data onboarding and identity resolution to help clients unify and analyze their data. The company aims to empower businesses to use data responsibly while enhancing customer experiences.