Sr. Associate II, Clinical Site Manager (U.S. Remote)

Company: Alcon Employment Type: Full time Location Type: U.S. Remote Salary: Not specified Work Hours: 40 hours Travel: 60-75% Relocation: No Sponsorship Assistance: No

Position Overview

Alcon is the global leader in eye care, driven by the meaningful work of helping people see brilliantly. We innovate boldly, champion progress, and act with speed. As a Sr. Associate II, Clinical Site Manager supporting the U.S. Clinical Development Team, you will be recognized for your commitment and contributions, seeing your career grow like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers. We foster an inclusive culture and are looking for diverse, talented people to join Alcon.

Key Responsibilities

Site Oversight and Relationship Management

• Serve as the primary liaison between Alcon and assigned clinical sites.
• Build and maintain strong relationships with site staff, investigators, and key stakeholders.
• Facilitate effective communication and address site-specific concerns or challenges promptly.
• Actively engage with the Clinical Operations Lead (COL) and other Clinical Trial Team members to identify and resolve site quality or study execution issues.

Clinical Trial Management

• Support site evaluation, and oversee site activation/initiation, monitoring, and close-out activities.
• Ensure clinical trial protocols, study-specific procedures, and GCP standards are adhered to at all times.
• Conduct site visits (both remote and on-site) to monitor study progress, identify issues, and ensure timely data collection in accordance with the study-specific monitoring plan and relevant SOPs/Job Aids.

Regulatory and Compliance Support

• Ensure sites comply with regulatory requirements, including IRB/IEC submissions and approvals.
• Assist in resolving compliance issues and ensure corrective and preventive actions are implemented effectively.

Training and Support

• Provide ongoing training and guidance to site staff regarding protocol requirements, electronic data capture (EDC) systems, and other study tools.
• Support sites in resolving operational challenges, such as patient recruitment and retention strategies.

Data Integrity and Quality

• Review and monitor source documents and case report forms to ensure data accuracy and completeness.
• Work with the data management team to resolve queries and discrepancies in a timely manner.

What You’ll Bring to Alcon

• Bachelor’s Degree or Equivalent years of directly related experience (or high school +10 yrs; Assoc. +6 yrs; M.S. +0 yrs).
• The ability to fluently read, write, understand and communicate in English.
• 2 Years of Relevant Experience.

Preferred Experience

• Degree in a scientific, medical, or related field.
• Extensive background in clinical trial management, site monitoring, or a related role.
• Strong understanding of GCP, ICH guidelines, and applicable regulatory requirements.
• Experience with ophthalmology or medical device trials is highly preferred.
• Excellent interpersonal and communication skills to build and maintain site relationships.
• Strong organizational and multitasking abilities to manage multiple sites and studies simultaneously.
• Analytical and problem-solving skills to identify and address issues proactively.
• Proficiency in clinical trial management systems (CTMS), eTMF, EDC platforms, and Microsoft Office Suite.
• Ability to work independently and collaboratively in a fast-paced environment.

Physical Requirements and Travel

• Ability to sit, stand, and walk for extended periods of time during site visits and monitoring activities.
• Must have the ability to lift and carry up to 25 pounds (e.g., clinical materials, equipment).
• Prolonged periods of working on a computer and reviewing electronic and paper documents.
• Ability to travel frequently via car, train, or air, which may include overnight and weekend travel.
• Willingness to travel up to 50-75% of the time, depending on site locations and study needs.

How You Can Thrive

• Collaborate with teammates to share standard processes and findings as work evolves.
• See your career grow like never before.