Software Engineer, Control Plane

Position Overview

• Location Type: Remote
• Employment Type: Full-time
• Salary: Not specified

Hightouch’s mission is to empower everyone to take action on their data. We’ve pioneered the Composable Customer Data Platform (CDP), which helps companies use their own data warehouse to collect, prepare, and activate customer data for marketing personalization and business operations. Traditionally, acting on data has required engineering time and bandwidth, and left most business users stuck with charts and reports that are unable to take automated action on their data. With Hightouch, every business user, without writing any code, can activate data to streamline critical processes, improve marketing performance, and scale operations.

Our team operates with a focus on making a meaningful impact for our customers. We believe in approaching challenges with a first-principles thinking mindset, moving quickly and embracing our value of efficient execution, and treating each other with compassion and kindness. We look for team members who are strong communicators, have a growth mindset, and are motivated and persistent in achieving our goals.

Hundreds of companies use Hightouch, including PetSmart, Warner Music Group, Spotify, Ramp, Retool, Plaid, and L’Oreal. We’re based in San Francisco and are remote-friendly. Hightouch is backed by leading investors such as Amplify Partners, ICONIQ Growth, Bain Capital Ventures, Y-Combinator, and Afore Capital.

About the Role

In the last 12-18 months, Hightouch has been adopted by larger and larger customers and enterprises. These enterprises have both high data scale as well as complex organizations with many individuals and teams using Hightouch on a daily basis. The Control Plane team focuses on building user-friendly but powerful tools and products for enterprises to efficiently onboard onto Hightouch and manage and scale their Hightouch deployments.

We’re looking to add a product-minded backend engineer to the team. The ideal candidate will be comfortable diving deep into backend, distributed systems, and asynchronous workflows and think holistically about architecture, scalability, maintainability, and reliability. We are also looking for someone with strong customer and product thinking and who feels comfortable writing and engaging with product specs.

Responsibilities

• Building user-friendly but powerful tools and products for enterprises to efficiently onboard onto Hightouch and manage and scale their Hightouch deployments.
• Diving deep into backend, distributed systems, and asynchronous workflows.
• Thinking holistically about architecture, scalability, maintainability, and reliability.
• Writing and engaging with product specs.
• Working on problems including:
  • Roles, Permissions, and Access Control: Configuring access control for different groups of users and teams.
  • Change Management: Building tools for admins to manage changes to customer data models and data warehouses.

Requirements

• Not specified.

Application Instructions

• Not specified.