Software Engineer at Uniphore

Bengaluru, Karnataka, India

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Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

AI, Enterprise Software, TechnologyIndustries

Requirements

Minimum of 2 years of experience in front-end development with bachelor's degree or Master's degree in Engineering
Proficient in JavaScript, TypeScript, HTML, CSS, and at least one modern frontend framework (e.g., React, Vue.js, Angular)
Thorough understanding of browser fundamentals, web pages, DOM manipulation, and web security
Proven track record of writing highly optimized, reusable components
Experienced in working with RESTful APIs and real-time data
Skilled in writing unit and end-to-end (E2E) tests
Adept at using advanced state management libraries
Experienced in building and managing component libraries with a strong grasp of front-end architecture
Capable of merging technical solutions with creative design to deliver user-centric applications
Quick to adapt to new technologies and environments, thriving in an innovative, startup culture

Responsibilities

Collaborate with Product Managers and Designers to develop compelling, responsive UIs that bring design visions to life
Collaborate with the API team to define data contracts
Focus on enhancing the reusability and scalability of UI components, ensuring they meet modern standards and minimize overhead
Ensure cross-browser compatibility and mobile responsiveness
Participate in code reviews, architecture discussions, and sprint planning
Maintain the CI/CD pipeline for frontend applications and ensure timely deployments
Contribute by upholding high standards of quality and innovation across all projects

Skills

JavaScript

TypeScript

HTML

CSS

React

Vue.js

Angular

UI Development

Responsive Design

CI/CD

Code Review

Uniphore

Automates customer interactions with AI solutions

About Uniphore

Uniphore specializes in conversational AI solutions that automate and improve customer interactions. Its main products include tools for conversational automation, analytics, and virtual assistants, which help businesses enhance their customer service operations, cut costs, and boost service quality. Uniphore's technology integrates with existing customer service systems to automate routine tasks and provide real-time insights into customer interactions, making it easier for service agents to respond quickly and personally. Unlike many competitors, Uniphore has a strong focus on the financial services sector, serving notable clients like BNP Paribas Wealth Management and PNB MetLife. The company's goal is to empower businesses to leverage AI for better customer engagement and operational efficiency, generating revenue through a subscription model that allows clients to scale their usage as needed.

Palo Alto, CaliforniaHeadquarters

2008Year Founded

$592.1MTotal Funding

SERIES_ECompany Stage

Data & Analytics, AI & Machine Learning, Financial ServicesIndustries

501-1,000Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Company Match

401(k) Retirement Plan

Unlimited Paid Time Off

Paid Holidays

Stock Options

Risks

Integration challenges from acquisitions may disrupt existing operations and client services.

Over-reliance on new technologies like X-Stream may lead to technical failures.

Expansion into emotional AI may face ethical and privacy concerns, impacting reputation.

Differentiation

Uniphore integrates emotional AI to enhance customer interactions with emotional cues.

The company offers a Zero Data AI Cloud for secure, efficient data processing.

Uniphore's X-Stream platform accelerates RAG app development with unified knowledge architecture.

Upsides

Acquisitions of ActionIQ and Infoworks expand Uniphore's AI-powered offerings significantly.

Generative AI in U-Analyze provides deeper insights from text, voice, and video interactions.

Recognition on Deloitte Technology Fast 500 highlights Uniphore's rapid growth and innovation.

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