Senior Technical Consultant, Observability at AHEAD

Gurugram, Haryana, India

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

TechnologyIndustries

Requirements

Minimum 6+ years of hands-on experience with Application Performance Management tools such as Datadog, New Relic, AppDynamics, Dynatrace, Splunk ITSI, Honeycomb, Chronosphere, Riverbed Aternity/Alluvio, ExtraHop, & Logic Monitor
Hands-on experience with cloud-native, open-source solutions like Prometheus, Grafana, ELK stack/Elastic.io, OpenTelemetry (OTEL)
Experience with public cloud solutions like AWS CloudWatch, Azure App Insights, etc
Strong understanding of network & system management solutions, distributed systems, networking, and database technologies
Operational background and familiarity with ITIL, ITSM, SRE, or DevOps best practices and principles
Excellent problem-solving skills, organizational, project management, and communication skills
Eagerness to collaborate, contribute to team success, and a continuous learning mindset
Experience with containerization and orchestration technologies like Docker and Kubernetes
Broad background in software engineering with, at a minimum, generalist-level expertise in programming languages such as Python, Java, Go, .NET, NodeJS, Ruby, and PHP
Familiarity with microservices architecture, service mesh technologies, and end-user technologies (iOS, Android, JavaScript, HTML5)
Knowledge of configuration management tools such as Terraform and Ansible

Responsibilities

Implement and maintain cutting-edge Observability solutions utilizing tools like New Relic, Datadog, AppDynamics, or Dynatrace for our large-scale enterprise customers
Develop and maintain systems for effective monitoring, logging, and tracing, ensuring scalability and reliability
Collaborate with cross-functional teams, including software engineers, product managers, and data scientists, to build resilient systems
Integrate observability practices into different engineering workflows and lead the adoption, optimization, and integration of products within the customer’s business infrastructure
Create custom dashboards, set up alerts, and develop AIOps rules, ensuring effective tracking against goals/KPIs
Provide technical support in post-sales processes, including installation, deployment, training, technical check-ups, and escalation management
Identify performance bottlenecks and anomalous system behavior and resolve root causes of service issues
Stay updated with the latest trends in observability, logging, monitoring, and cloud technologies and introduce innovative solutions and best practices
Participate in strategic technology planning, focusing on scalability, cost-effectiveness, and risk management in observability infrastructure
Document observability systems and processes comprehensively and prepare reports for management on system performance and reliability
Utilize Infrastructure as Code (IaC) principles for efficient infrastructure provisioning and management

Skills

Key technologies and capabilities for this role

New RelicDatadogAppDynamicsDynatraceMonitoringLoggingTracingAIOpsDashboardsAlertsInfrastructure as Code

Questions & Answers

Common questions about this position

What experience is required for the Senior Technical Consultant role?

Candidates need a minimum of 6+ years of hands-on experience with Application Performance Management tools such as Datadog, New Relic, AppDynamics, Dynatrace, and others, plus experience with cloud-native solutions like Prometheus, Grafana, ELK stack, and OpenTelemetry.

What key skills are needed besides tool experience?

Required skills include strong understanding of network & system management, distributed systems, networking, database technologies, operational background in ITIL, ITSM, SRE, or DevOps, plus excellent problem-solving, organizational, project management, and communication skills.

Is this a remote position or does it require office work?

This information is not specified in the job description.

What is the salary or compensation for this role?

This information is not specified in the job description.

What makes a strong candidate for this position?

Strong candidates are talented, creative, proactive individuals passionate about solving complex problems, with eagerness to collaborate, contribute to team success, and maintain a continuous learning mindset, especially those experienced with containerization, IaC, and observability tools.

AHEAD

Digital transformation and cloud consulting services

About AHEAD

AHEAD specializes in digital transformation services, focusing on helping medium to large enterprises modernize their IT infrastructure. The company offers a range of services including cloud migration, automation, and infrastructure optimization, primarily using Microsoft Azure. AHEAD's products work by providing tailored consulting and managed services that guide clients through the complexities of digital transformation. What sets AHEAD apart from its competitors is its deep expertise in cloud solutions and a strong client-centric approach, which has been validated by achieving Gold Cloud Platform Competency with Azure. The company's goal is to empower organizations to take control of their digital transformation journeys and achieve sustainable success.

Chicago, IllinoisHeadquarters

2007Year Founded

BUYOUTCompany Stage

Consulting, Enterprise SoftwareIndustries

1,001-5,000Employees

Benefits

Health Insurance

401(k) Retirement Plan

Paid Vacation

Paid Sick Leave

Risks

Emerging cloud service providers offer similar services at lower costs.

Rapid technological advancements may outpace AHEAD's solution updates.

Economic downturns could reduce spending on digital transformation projects.

Differentiation

AHEAD specializes in digital transformation with a focus on cloud solutions.

The company achieved Gold Cloud Platform Competency with Microsoft Azure.

AHEAD offers tailored solutions for cloud migration and infrastructure optimization.

Upsides

Increased demand for hybrid cloud solutions aligns with AHEAD's expertise.

Growing interest in AI-driven IT operations presents new opportunities for AHEAD.

The rise of edge computing offers AHEAD opportunities in edge-to-cloud solutions.

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