Senior Staff Backend Engineer, Search

Position Overview

• Location Type: London / UK Remote
• Employment Type: Full-time
• Salary: £140,000 - £165,000 + Share Options
• Company: Monzo

About Monzo: We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save, invest and combine their pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️

About this Role: We’re looking for somebody with deep experience building, scaling, and tuning complex search products. We’re rethinking the search experience in Monzo to enable 10 million customers to find what they’re looking for – transactions, products, help articles, people, and more – in as few keystrokes as possible. This role sits in our Core Banking product collective, collaborating closely with ML Platform and a range of product teams across the business with a stake in how search results are ranked and displayed. You’ll be a key influence in the long-term product strategy for search at Monzo.

Responsibilities

• Launch a global search experience working end-to-end from customer experience in our mobile apps to backend systems, indexes, and data pipelines.
• Scale search to support all Monzo’s account types (incl. Business Banking, US) and internationalisation.
• Optimise results with machine learning models and build feedback loops to measure search performance (e.g. latency and relevance).
• Partner with engineering leadership in the collective and provide technical leadership on the search domain across Monzo’s broader engineering organisation.
• Work collaboratively with leaders in product, data, research, and design to identify and execute on opportunities that further the organisation’s goals and strategy.
• Oscillate between contributing to high-level planning and strategy and organisational leadership and diving deep into the execution of problems and getting hands-on.
• Use your expert knowledge and experience to lead architectural discussions for the most complex systems in the collective.
• Maintain a high bar for technical excellence in the collective, through your own work, highlighting the work of others and calling out when necessary.

Requirements

• Deep experience building, scaling, and tuning complex search products.
• Experience with search infrastructure, including indexes, data pipelines, and query engines.
• Strong understanding of machine learning models and techniques for ranking and relevance.
• Experience with distributed systems and cloud technologies.
• Excellent communication and collaboration skills.

Application Instructions

• [Instructions for applying would be included here if available]