Software Engineer, Device Management

Employment Type: Full Time Location Type: Remote

About JumpCloud

JumpCloud® delivers a unified open directory platform that makes it easy to securely manage identities, devices, and access across your organization. With JumpCloud, IT teams and MSPs enable users to work securely from anywhere and manage their Windows, Apple, Linux, and Android devices from a single platform. JumpCloud is IT Simplified.

Do you enjoy solving challenging problems using the latest technologies within a great team? Is knowing your work will be highly visible and mission critical a key component for the next step in your career? At JumpCloud, we’re looking for best-in-class talent to help define the future of modern identity and device management from the ground up.

About the Role

JumpCloud is looking for an experienced Software Engineer to join an engineering team focusing on various applications, services running on Windows, Mac or Linux machines/servers, their interaction with the OS/kernel and working with back end services that these applications/services interact with. Device Management services are key parts of the entire JumpCloud product portfolio. Along with our Identity and Directory services, Device Management provides the foundation for our solutions, both cloud and device based. This team’s work will make using JumpCloud easier and frictionless for the management of the fleet of devices while providing a very high level of security.

What You'll Be Doing

• Primarily working with Go, along with Swift, C#, C++, and Node.js for cross-platform applications on Windows, macOS, and Linux.
• Gaining or utilizing expertise in areas like Windows services, kernels, Event Loggers, Mac Launch daemons, and macOS internals.
• Collaborating with architects, UX designers, and DevOps to ensure our systems are highly available, scalable, and deliver exceptional user experiences.
• Working within a Scrum framework to drive agile development.
• Learning and working with mTLS protocols and related security concepts. Prior experience in these areas is a plus.
• Using OAuth/OIDC flows for secure user authentication and service access.
• Writing Unit test cases, Functional test cases, acceptance tests along with automating these test cases.
• Contributing to the future of our Device Management services by participating in strategic planning and scoping sessions with product managers.
• Embodying our core values: building strong connections, thinking big, and striving to improve by 1% every day.

We're Looking For

• 5-10 years of experience developing MAC, Windows, or Linux applications (including integration with third-party applications) in a variety of programming languages like Swift, Node JS, C Sharp, C++ and Golang. Experience in one of them is a must.
• Experience using one of the public cloud providers (AWS, GCP or Azure) with CI/CD pipelines (preferably Github Action) to build, test and deploy.
• Willingness to mentor junior members of the team.

Bonus Points If You Have Experience With:

• Services, event logger, Kernel in Windows OS
• Launch daemons, app hosting in Mac

#LI-MS1

Where You'll Be Working / Location

JumpCloud is committed to being Remote First, meaning that you are able to work remotely within the country noted in the Job Description.

You must be located in and authorized to work in the country noted in the job description to be considered for this role.

On-Call Expectation: There is an expectation that our engineers participate in on-call shifts. You will be expected to commit to being ready and able to respond during your assigned shift, so that alerts don't go unaddressed.

Language Requirements

JumpCloud has teams in 15+ countries around the world and conducts our internal business in English. The interview and any additional screening process will take place primarily in English. To be considered for a role at JumpCloud, you will be required to speak and write in English fluently.