Rilla

Senior Software Engineer

New York, New York, United States

Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
AI & Machine Learning, Consumer Software, Enterprise SoftwareIndustries

Job Description

Position Overview

  • Location Type: Remote
  • Employment Type: Full-Time
  • Salary: Not specified in the provided text

Rilla is the leading conversation intelligence software for outside sales, focusing on solar, roofing, and real estate sales reps. It records and analyzes customer conversations to help sales teams improve their performance. The company is experiencing rapid growth (20% MoM), boasts high Net Revenue Retention (above 170%), a strong NPS, and is currently profitable. It’s backed by prominent investors like Byron Deeter from Bessemer Venture Partners and recognized as a Cloud 100 Rising Star company.

Who You Are

  • An Infinite Learner: Quickly learns new technologies and executes independently.
  • A Customer Obsessive: Deeply cares about delighting customers and solving their pains, not focused on vanity metrics.
  • A Quality Obsessive: Empathizes with users and prioritizes the quality of their work, understanding the needs of real-world customers.
  • A Team Player: Provides and receives feedback, and learns collaboratively.
  • Unafraid of Failure: Takes risks, views failure as a learning opportunity, and seeks new challenges.

The Role

You will be a part of the founding team at a rapidly growing startup. As the company scales, you'll need to build high-quality products quickly, collaborating with everyone – including customers – to deliver a world-class solution.

Responsibilities

  • Build high-quality products very fast.
  • Contribute to building new features from scratch.
  • Demonstrate empathy for users and build solutions for them.
  • Push for a high bar for the quality of the codebase and technical decisions.
  • Help scale the engineering organization.

Technical Details

  • Tech Stack: Typescript, Node.js (backend), React/React Native (frontend), Python (integrations and AI), PostgreSQL (database)

Application Instructions

  • Not specified in the provided text (Further information would be needed to provide specific application instructions)

Skills

Typescript
Node.js
React
React Native
Python
PostgreSQL
SQL
Problem-Solving
Team Collaboration
Customer Obsessive
Quality Obsessive

Rilla

Speech analytics for outside sales teams

About Rilla

Rilla Voice offers a speech analytics service designed specifically for outside sales teams. Its main product is a virtual ridealong tool that records, transcribes, and summarizes sales conversations, providing insights that help sales managers coach their representatives more effectively. This tool allows managers to analyze conversations and improve sales performance without the need for in-person ridealongs, making them significantly more efficient—reportedly 8 times faster and 20 times more effective. Rilla Voice differentiates itself from competitors by focusing on the unique needs of outside sales teams and delivering measurable improvements in sales metrics, such as increased average ticket prices and consistent week-over-week growth for its clients. The goal of Rilla Voice is to enhance the performance of sales teams through better coaching and analytics, ultimately driving higher sales for businesses.

New York City, New YorkHeadquarters
2019Year Founded
$3.8MTotal Funding
SEEDCompany Stage
Data & Analytics, Enterprise SoftwareIndustries
51-200Employees

Benefits

Health Insurance
401(k) Company Match
Flexible Work Hours

Risks

Increased competition from established players like Gong and Chorus.ai.
Potential privacy concerns over recording face-to-face sales conversations.
Dependence on partnerships, which may not yield expected synergies.

Differentiation

Rilla Voice offers a unique virtual ridealong tool for outside sales teams.
The tool transcribes and analyzes sales conversations for performance improvement.
Rilla Voice's service increases sales managers' efficiency by 20 times.

Upsides

Partnership with ServiceTitan expands Rilla's reach in the home improvement industry.
Rilla Voice is cash flow positive with seven figures in annual recurring revenue.
Growing demand for AI-driven sales coaching tools among SMBs boosts Rilla's market potential.

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