Senior Security Operations Specialist

Employment Type:

Location Type: Remote-first (across Canada)

Salary:

Position Overview

Jobber is seeking a highly skilled and technically strong Senior Security Operations Specialist to join our Security team. This remote-first position, based across Canada, will focus on leading and advancing security operations, with a strong emphasis on building security tooling, automations, and integrations to support Jobber’s infrastructure and evolving security needs. Reporting directly to the Manager, Security Operations, this role is pivotal in strengthening operational security capabilities during a critical growth phase.

This role offers the opportunity to make a meaningful impact by building scalable systems, supporting foundational projects like Data Loss Prevention (DLP) and Security Information and Event Management (SIEM), and reducing operational dependencies on Engineering teams. You will collaborate closely with the broader Security team and across departments to ensure security operations are resilient, proactive, and aligned with Jobber’s expanding technology footprint.

The Team

Jobber’s Security team is led by our Senior Director of Security and is structured into specialized teams, including Security Operations, Trust Operations, and Governance, Risk & Compliance (GRC). As we scale our capabilities, we are evolving into a team of teams, each with clear ownership, deep expertise, and shared accountability for securing Jobber’s platform, people, and processes.

The Security Operations team focuses on alert triage and response, managing our bug bounty program, and developing internal security tooling to support cloud and endpoint visibility. As Jobber’s infrastructure evolves, we are placing greater emphasis on cloud-native automation, security integrations, and enabling secure-by-default practices across Engineering and IT. We work in close partnership with Product Development, IT, and GRC, prioritizing transparency, pragmatism, and continuous learning across all functions.

Responsibilities

As a Senior Security Operations Specialist, you will:

• Lead the implementation and integration of key security initiatives, including DLP, SIEM, and internal security tooling.
• Build and maintain automation pipelines to streamline alert triage, vulnerability tracking, and incident workflows.
• Own and improve security integrations with AWS, GCP, Azure, and SaaS tools, reducing manual workload and enabling scalable monitoring.
• Triage and respond to cloud security alerts, focusing on AWS, with manual security reviews for GCP and Azure environments.
• Act as a technical resource for security incidents, providing rapid triage, response coordination, and technical expertise.
• Advance Jobber's security posture through the development and implementation of new security tools and processes.

About Jobber

Jobber exists to help people in small businesses be successful. We work with small home service businesses, like your local plumbers, painters, and landscapers, to transform the way service is delivered through technology. With Jobber, they can quote, schedule, invoice, and collect payments from their customers, while providing an easy and professional customer experience.

Running a small business today isn’t like it used to be—the way we consume and deliver service is changing rapidly, technology is evolving, and customers expect more. That’s why we put the power and flexibility in their hands to run their businesses how, where, and when they want!

Our culture of transparency, inclusivity, collaboration, and innovation has been recognized by Great Place to Work, Canada’s Most Admired Corporate Cultures, and more. Jobber has also been named on the Globe and Mail’s Canada’s Top Growing Companies list, and Deloitte Canada’s Technology Fast 50™, Enterprise Fast 15, and Technology Fast 500™ lists. With an Executive team that has over thirty years of industry experience leading the way, we’ve come a long way from our first customer in 2011—but we’ve just scratched the surface of what we want to accomplish for our customers.