LivePerson

Senior MySQL Database Administrator (DBA III)

Hyderabad, Telangana, India

Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Information Technology & ServicesIndustries

Position Overview

  • Location Type: Remote
  • Employment Type: Full-time
  • Salary: Not specified

LivePerson is the global leader in enterprise conversations. Hundreds of the world’s leading brands use our Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Conversational AI for better customer experiences.

At LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. Everyone is invited to ask questions, actively seek new ways to achieve success, and reach their full potential. We are continually looking for ways to improve our products and make things better. This means spotting opportunities, solving ambiguities, and seeking effective solutions to the problems our customers care about.

LivePerson is experiencing rapid growth, and we’re evolving our database infrastructure to scale faster than ever. We are building a team dedicated to optimizing data storage, accessibility, and performance across our applications. As a Senior Database Engineer, you will be a key contributor, driving innovation in cloud database solutions and automation.

Responsibilities

  • Partner with cross-functional teams to define database requirements and architectural strategies.
  • Design, implement, and maintain highly scalable, on-prem and cloud-based database systems on Google Cloud Platform (GCP).
  • Develop automation solutions using Terraform, Ansible, and Python to streamline database provisioning and management.
  • Ensure robust version control of infrastructure configurations for seamless deployments.
  • Monitor, troubleshoot, and optimize database performance, addressing bottlenecks proactively.
  • Establish and enforce backup, recovery, and disaster recovery protocols to protect data integrity.
  • Collaborate with security teams to implement compliance and data protection measures.
  • Lead incident resolution, analyzing root causes and driving long-term solutions.
  • Stay ahead of industry trends in DevOps, cloud computing, and database technologies.
  • Participate in on-call rotations, ensuring 24x7 support for mission-critical systems.

Requirements

  • 8+ years of experience managing large-scale production database systems handling terabytes of data.
  • Expertise in MySQL administration and replication.
  • Experience with Elasticsearch, Kafka, Hadoop, and Vertica is a plus.
  • Strong background in Google Cloud Platform (GCP) or AWS database deployments.
  • Proficiency in Infrastructure as Code (IaC) using Terraform & Ansible.
  • Skilled in Python & Bash scripting for automation.
  • Hands-on experience with Liquibase or Flyway for database automation.
  • Knowledge of monitoring tools like Prometheus, Grafana, PMM (Percona Monitoring and Management) and ELK stack (Elasticsearch, Kibana & Logstash).
  • Strong problem-solving skills.

Company Information

Skills

MySQL
Database Design
Cloud Database Solutions
Google Cloud Platform (GCP)
Terraform
Ansible
Python
Performance Optimization
Backup and Recovery
Disaster Recovery
Automation
Version Control

LivePerson

Digital customer engagement and communication tools

About LivePerson

LivePerson provides businesses with tools to engage with their customers through digital channels. Their main product, LiveEngage, facilitates real-time interactions via live chat, messaging, and AI-driven bots across various platforms like websites, mobile apps, and social media. LivePerson's subscription-based model allows clients to access a suite of tools, including APIs and SDKs, to manage customer interactions and analyze performance. Unlike competitors, LivePerson focuses on enhancing customer experience with features like "click to message" and "click to chat," which enable direct communication from digital platforms. The company's goal is to improve customer service and engagement for businesses, ultimately leading to increased sales and satisfaction.

New York City, New YorkHeadquarters
1995Year Founded
$40.5MTotal Funding
IPOCompany Stage
Data & Analytics, Consumer Software, Enterprise SoftwareIndustries
1,001-5,000Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
401(k) Company Match
401(k) Retirement Plan
Paid Vacation
Paid Sick Leave
Paid Holidays
Parental Leave
Family Planning Benefits
Fertility Treatment Support
Professional Development Budget
Tuition Reimbursement
Wellness Program
Mental Health Support
Flexible Work Hours
Remote Work Options
Employee Stock Purchase Plan

Risks

Emerging AI platforms could erode LivePerson's market share with competitive pricing.
Rapid AI advancements may require significant R&D investment to maintain competitiveness.
Data privacy concerns and regulatory changes could impact LivePerson's operations.

Differentiation

LivePerson's Conversational Cloud platform offers seamless AI-driven customer engagement solutions.
The company partners with industry leaders like Telnyx to enhance real-time communication.
LivePerson's subscription-based model ensures a steady revenue stream from diverse industries.

Upsides

Increased adoption of AI-driven solutions boosts LivePerson's market presence.
Recognition in Inc.'s 2024 Power Partner Awards enhances LivePerson's B2B reputation.
Partnerships with companies like Capitec expand LivePerson's customer service capabilities.

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