Senior Manager, Compliance (Issue Management & Monitoring) at Flex

New York, New York, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

FinTechIndustries

Requirements

6–10 years of compliance or risk experience in financial services or fintech; prior experience working in a start-up environment is a plus
Proven ability to lead the execution of compliance programs, with strong attention to detail and operational discipline
Functional knowledge of consumer protection regulations

Responsibilities

Develop and maintain monitoring plan for all applicable federal regulations with consideration for risk assessment, parallel testing reviews, and manual work required
Partner with data analysts to create automated dashboards based on regulatory attributes to drive efficiency
Execute manual monitoring and oversee output of dashboards
Work with business units and cross-functional stakeholders to validate and communicate exceptions identified
Track resolution of exceptions and escalate unresolved exceptions to findings where appropriate
Maintain and enhance monthly, quarterly and annual reporting on monitoring results and the state of the monitoring program
Partner with peers in Legal & Compliance to scale the capabilities of the monitoring program by developing oversight for state regulations, KPIs, and other areas of focus (i.e. license/contract requirements)
Track all issues identified by Compliance, including for areas outside of testing & monitoring, by working with internal and external stakeholders to obtain status, driving and tracking resolution of findings, and assisting with problem-solving to remove roadblocks where required
Build relationships with Flex stakeholders to promote self-identification of issues and improve synchronization with non-Compliance issue sources
Prepare monthly and quarterly executive-level reporting on issue management, focusing on identification and resolution strategic themes and trends
Investigate internal and external opportunities to improve current issue management tooling

Skills

Key technologies and capabilities for this role

Compliance MonitoringIssue ManagementRegulatory ComplianceAutomationStakeholder EngagementReportingCompliance Testing

Questions & Answers

Common questions about this position

What is the work arrangement for this role?

The role is hybrid for NYC candidates with 3 days per week on-site at the New York headquarters, remote to start with future hybrid expectations for SF candidates, and available to those in or open to relocating to NYC or the San Francisco Bay Area. Relocation assistance may be available for candidates moving to these areas.

What are the key responsibilities of this position?

Responsibilities include developing and maintaining a monitoring plan for federal regulations, partnering with data analysts for automated dashboards, executing manual monitoring, tracking issue resolution, and maintaining reporting on monitoring results.

What skills and experience are required for this role?

The role requires experience as a compliance professional in issue management and monitoring, ability to assess regulatory attributes through manual and automated reviews, stakeholder engagement across product, operations, compliance, and legal teams, and skills in reporting and automation.

What is the reporting structure for this position?

The role reports to the Head of Compliance Testing & Monitoring.

What makes a strong candidate for this role?

A strong candidate is an experienced compliance professional skilled in regulatory monitoring, issue management, cross-functional collaboration, and automation, with the ability to develop monitoring plans and reporting for federal regulations and expand to other areas.

Flex

Comprehensive contract manufacturer for electronics

About Flex

Flex provides comprehensive electronics manufacturing services, originally starting with circuit board production for tech companies in Silicon Valley. The company automates its manufacturing processes to ensure reliability and cost-effectiveness, which has made it a trusted partner for various industries, including automotive, healthcare, and consumer electronics. Flex's services encompass design, engineering, manufacturing, and supply chain management, allowing businesses to outsource their production needs and focus on their core activities. A key differentiator for Flex is its subsidiary, Anord Mardix, which specializes in critical power solutions and custom products for clients with complex requirements. Additionally, Flex is dedicated to sustainability, aiming for a significant portion of its customers to adopt science-based emissions targets by 2025, reflecting its commitment to environmental responsibility.

Singapore, SingaporeHeadquarters

1969Year Founded

$200MTotal Funding

IPOCompany Stage

Industrial & Manufacturing, EnergyIndustries

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Company Match

Company Equity

Unlimited Paid Time Off

Paid Holidays

Parental Leave

Profit Sharing

Risks

Integrating JetCool Technologies may lead to operational and cultural alignment challenges.

Partnership with Musashi Energy exposes Flex to risks of emerging technology failures.

Jamdeo joint venture faces competitive pressures in the smart TV and media streaming market.

Differentiation

Flex offers end-to-end manufacturing solutions, from design to supply chain services.

Anord Mardix, a Flex subsidiary, specializes in critical power solutions and custom offerings.

Flex's commitment to sustainability aligns with global efforts to combat climate change.

Upsides

Flex's acquisition of JetCool enhances its data center cooling solutions for AI servers.

Partnership with Musashi Energy boosts Flex's AI data center energy storage capabilities.

Flex's Zhuhai facility's AME Excellence Award highlights its world-class manufacturing standards.

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