[Remote] Senior Engineer, Security Compliance Automation at Twilio

Ireland

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, Cybersecurity, TelecommunicationsIndustries

Requirements

Minimum of five (5) years of experience as a software engineer developing internal tools and automating workflows at scale
Proficiency in Python (or another scripting language) for development, testing, and automation of security and infrastructure workflows
Hands-on experience applying AI/ML models, including LLMs, to automate complex business or security processes and build intelligent solutions
Solid understanding of software security principles

Responsibilities

Develop and implement automated and AI-powered security solutions to protect Twilio's Cloud and Enterprise infrastructure, leveraging data orchestration frameworks and LLM-based approaches
Build workflows that integrate structured and unstructured data sources into orchestrated pipelines, enabling intelligent decision-making and risk reduction at scale
Design and prototype LLM-driven applications to automate security analysis, incident response, and governance tasks, while ensuring explainability and accuracy
Collaborate with cross-functional teams to identify security needs and deliver advanced AI-enabled solutions that address those needs effectively
Contribute significantly to defining our security automation and AI roadmap, balancing near-term and long-term business impact with technical feasibility and scalability
Own and maintain the operational health of automation and AI-driven systems, ensuring they continue to meet reliability and performance requirements (SLOs and KPIs)
Support on-call operations for tools, pipelines, and AI models owned by the team
Document and share knowledge through clear technical documentation of processes, procedures, AI models, and orchestration systems
Stay up-to-date on emerging trends in security automation, data orchestration, and AI/LLMs—and apply them to Twilio’s security operations for continuous innovation

Skills

Key technologies and capabilities for this role

Security AutomationLLMAIData OrchestrationCloud SecurityProduct SecurityGRCAgileSoftware Development LifecycleAutomation Workflows

Questions & Answers

Common questions about this position

Is this a remote position?

Yes, Twilio follows a remote-first work policy, allowing team members to work from the comfort of their homes regardless of location.

What is the salary for this Senior Engineer role?

This information is not specified in the job description.

What key skills are required for this Security Automation Engineer position?

Key skills include developing automated and AI-powered security solutions using data orchestration frameworks and LLM-based approaches, building workflows for structured and unstructured data, designing LLM-driven applications for security tasks, and experience with Agile methodologies across the software development life cycle.

What is the company culture like at Twilio?

Twilio has a strong culture of connection, global inclusion, and remote-first work, with a vibrant team of diverse experiences making a global impact, where work feels truly rewarding and your career is in your hands.

What makes a strong candidate for this role?

Strong candidates will have experience in security automation, AI/LLMs, data orchestration, full software development life cycle including Agile, and the ability to collaborate cross-functionally while owning operational health and on-call support.

Twilio

Cloud communications platform for developers

About Twilio

Twilio provides a cloud communications platform that enables developers to add various communication features like voice, messaging, video, and email to their applications. By using Twilio's APIs, developers can easily integrate these functionalities into their software, allowing for seamless communication with users. What sets Twilio apart from its competitors is its flexible pay-as-you-go pricing model, which charges clients based on their actual usage, making it suitable for businesses of all sizes, from startups to large enterprises. The company's goal is to empower businesses across different industries, such as healthcare, finance, retail, and education, to enhance their communication strategies and improve customer engagement.

San Francisco, CaliforniaHeadquarters

2008Year Founded

$243.9MTotal Funding

IPOCompany Stage

Consulting, Enterprise SoftwareIndustries

5,001-10,000Employees

Benefits

Vacation: Twilio offers generous annual time off in all countries for you to enjoy.

Healthcare: We are dedicated to helping our employees live longer and healthier lives through comprehensive health programs.

Retirement: Twilio cares about your retirement! We offer programs to help our employees plan for their retirement needs.

Family leave: At Twilio we recognize the importance of family. We offer generous maternity, paternity, and adoption leaves, as well as family medical care leave.

Earn your stripes: Build and present a Twilio app to earn your Twilio track jacket and receive $30 per month for e‑books for continued learning and education.

Catered meals: We provide a variety of snacks, drinks, and catered meals in each of our locations.

Risks

End-of-life for Programmable Video tool may lead to customer dissatisfaction.

Layoffs of 295 workers could decrease morale and affect service quality.

Engagement with Qatalyst Partners suggests potential internal conflicts and strategic shifts.

Differentiation

Twilio integrates voice, video, messaging, and email into applications, enhancing communication capabilities.

The pay-as-you-go pricing model offers flexibility and scalability for businesses of all sizes.

Twilio's APIs enable developers to build and scale communication solutions efficiently.

Upsides

Acquisition of SendGrid enhances Twilio's email API offerings, boosting market share.

Collaboration with Jack Henry strengthens Twilio's presence in the financial services sector.

Partnership with CareNote expands Twilio's reach into specialized markets like pastoral care.

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