Senior Database Administrator

Position Overview

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Upgrade is a rapidly growing fintech company, recognized by the Financial Times as the fastest-growing company in the Americas last year. We offer affordable and responsible credit, mobile banking, and payment products to everyday consumers. Upgrade Card has been the fastest-growing credit card in America for two consecutive years. We have provided over $33 billion in credit to 5.5 million customers and are backed by prominent technology investors, with a recent valuation of $6.3 billion.

We foster an energizing, collaborative, and inclusive culture where team members support each other, learn, innovate, and take ownership of their contributions. Upgrade has been honored as a "Best Place to Work in the Bay Area" for three consecutive years, recognized as a "Top Company to work for in Arizona," and awarded "Best Engineering Department" by Comparably. We also have accolades for being a top company for Diversity, Women, Culture, and Veterans.

We are seeking talented and dedicated professionals excited about designing and delivering innovative products to join our team of 1850. If you enjoy tackling significant challenges and making a positive impact on people's lives, we encourage you to apply.

About the Role

We are seeking an experienced Senior Database Administrator to design, maintain, and build the database infrastructure that supports Upgrade’s core operations. This role involves managing data storage, performance, and access, as well as contributing to the development of new database solutions to accommodate business growth.

Responsibilities

• Configure, monitor, maintain, and enhance the performance and reliability of SQL Server databases and data stores.
• Participate in all database-related activities, including backup and recovery, upgrades, patching, and performance tuning.
• Collaborate with engineering teams to define and implement best practices for database operations, evolving and scaling our SQL Server database architecture.
• Develop standards and procedures to optimize DBMS performance, scalability, resilience, security, and data integrity for SQL Server.
• Be on-call for supporting SQL Server clusters.
• Provide production environment support in AWS and debug database issues.
• Identify opportunities to introduce and develop automation tooling to improve the efficiency of database administration.

Requirements

• Highly motivated and self-driven.
• Eager to learn new technologies and apply them to problem-solving.
• Enjoys collaboration and working in small teams.
• Technically strong and hands-on.
• Proficient in multitasking and thriving in fast-paced environments.
• Methodical, thorough, and solution-oriented.
• Previous DBA experience with high-throughput SQL Server databases in an AWS environment.
• 5+ years of experience administering production, always-on, high-throughput, OLTP RDBMS on Microsoft SQL Server.
• Advanced knowledge of SQL query execution, execution analysis and optimization, indexing strategies, and partitioning.
• Advanced knowledge of SQL schema modeling and evolution.
• Proficiency in various RDBMS replication strategies.
• Solid Windows fundamentals, including kernel, filesystem, and OS tuning as they relate to DB performance and security.
• Excellent troubleshooting, documentation, and communication skills.
• Knowledge of MSSQL replication strategies (log shipping, etc.) and Always On Availability Groups.
• Knowledge of MSSQL Change Tracking (CT) and MS-CDC.
• Good knowledge of PowerShell.

Nice to Have

• Proficiency with Ansible on Windows.
• Experience supporting Linux-based MSSQL instances.
• Experience with geo-redundant database deployments (active/active, active/standby, etc.).

What We Offer You

• Competitive salary and stock option plan.
• 100% paid coverage of medical, dental, and vision insurance.
• Flexible PTO.
• Competitive 401(k).