Salesforce admin support Internship at Hewlett Packard Enterprise

Bucharest, Bucharest, Romania

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Not SpecifiedCompensation

InternshipExperience Level

InternshipJob Type

UnknownVisa

Technology, IT ServicesIndustries

Requirements

Currently enrolled in a Bachelor or Master’s degree
Customer support or troubleshooting experience preferred
Strong English communication and analytical skills
Proactive, self-driven, detail-oriented, and fast learner
Ability to multitask, drive change, and work independently
Moderate Excel proficiency

Responsibilities

Provide SFDC support across all objects and processes
Act as single point of contact for user issues via case management workflow
Deliver high-quality troubleshooting and resolution within defined SLAs
Collaborate with global teams (IT, Advanced Admin, Partner Support, etc.)
Perform user setup and access management (roles, permissions, queues)
Support system testing (UAT) and manage defect resolution
Handle data imports and updates using mass upload tools
Participate in ad hoc projects
Analyze cases for continuous process improvement
Support over 80 sales-related SFDC scenarios

Skills

Salesforce

SFDC

Salesforce Admin

Sales Processes

Hewlett Packard Enterprise

Provides enterprise IT solutions and services

About Hewlett Packard Enterprise

Hewlett Packard Enterprise provides enterprise IT solutions with a focus on cloud services, artificial intelligence, and edge computing. Their products include HPE Ezmeral for managing containers, HPE GreenLake for cloud services, and HPE Aruba for networking. These solutions help businesses improve their performance and adapt to digital changes. HPE's business model includes selling hardware, software, and services, as well as offering subscription-based services and long-term contracts. What sets HPE apart from competitors is its commitment to open-source projects and its active developer community, which supports collaboration and innovation. The company's goal is to empower organizations to transform digitally and optimize their operations.

Houston, TexasHeadquarters

1939Year Founded

IPOCompany Stage

Hardware, Enterprise Software, AI & Machine LearningIndustries

10,001+Employees

Risks

Integration challenges with Juniper Networks may delay AI-driven networking benefits.

Competition from startups like Flywheel could impact HPE's AI and cloud services.

HPE's acquisition strategy may strain resources and distract from core operations.

Differentiation

HPE's GreenLake offers a unique hybrid cloud platform for diverse IT environments.

HPE Ezmeral provides advanced container management, enhancing enterprise AI and analytics capabilities.

HPE's Aruba solutions integrate cloud security and networking for seamless, secure connectivity.

Upsides

HPE's acquisition of Juniper Networks boosts AI-driven innovation in networking.

OpsRamp acquisition enhances HPE's IT management with AI-based automation capabilities.

Axis Security integration strengthens HPE's cloud security offerings with SASE solutions.

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