Sales Engineer - South Texas
OpenEyeSalary not specified
Full Time
Mid-level (3 to 4 years), Senior (5 to 8 years)
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Video Surveillance, Video Management SoftwareIndustries
Requirements
Candidates should possess a Bachelor's degree or equivalent industry experience, with a minimum of 5 years in engineering or technical support, preferably within a technology discipline. A minimum of 3 years of business-to-business support experience is required, along with proficiency in Microsoft Office core products and a thorough understanding of networking. The role requires the ability to travel 50-75% of the time, including overnights and occasional weekends on short notice. Preferred qualifications include CRM software experience, Network+ certifications or similar, and background knowledge in information technology, networking, IP video compression technologies, security surveillance technologies, access control, and analog/IP camera knowledge.
Responsibilities
The Sales Engineer will serve as a primary technical contact for customers, explaining product specifications, requirements, functionality, and benefits. Responsibilities include preparing and delivering sales presentations, assessing equipment and customer needs to determine system requirements, and developing recommendations. They will also create and deliver training courses, provide customer feedback to product management and engineering, and prepare cost estimates and site configurations. The role involves driving improvements by analyzing cost-benefit ratios, gaining customer acceptance through cost reductions and operational improvements, and maintaining knowledge through educational workshops and professional development. Additionally, the Sales Engineer will identify market strategies, investigate customer and product issues, collaborate with marketing on technical content, approve and potentially attend tradeshows, and create pre-sales engineering documentation. They will support project installations remotely or on-site, provide post-visit summaries, and communicate troubleshooting discoveries to the support department.
Skills
Sales engineering
cloud software
video management
system design
training
project deployment
installation
cost estimation
blueprints
site configuration
troubleshooting
customer communication
documentation
Alarm.com
Integrated smart security solutions for businesses
About Alarm.com
Alarm.com offers smart security solutions for small to medium-sized businesses, integrating security, lighting, locks, video surveillance, and energy management into one app. This allows businesses to efficiently monitor and control their premises, benefiting from features like video monitoring and energy-saving smart thermostats. The company partners with authorized service providers to sell and install their systems, which come with low upfront costs and ongoing service fees. Alarm.com aims to provide comprehensive security management that helps businesses operate more effectively.
Tysons, VirginiaHeadquarters
2000Year Founded
$158.6MTotal Funding
IPOCompany Stage
Energy, Enterprise Software, CybersecurityIndustries
1,001-5,000Employees