Sales Engineer - California
OpenEyeFull Time
Junior (1 to 2 years)
Candidates should possess a Bachelor's degree or equivalent industry experience, with a minimum of 2-4 years in engineering or technical support, preferably within a technology discipline. A minimum of 3 years of business-to-business support experience is required, along with the ability to travel 50-75% of the time, including overnight stays and occasional short notice travel. Proficiency in Microsoft Office core products and a thorough understanding of networking are essential, as is background knowledge in information technology, networking, IP video compression technologies, security surveillance technologies, access control, and analog and IP camera knowledge. CRM software experience and Network+ certifications are preferred.
The Sales Engineer will prepare and deliver sales and project-specific presentations, assess equipment and customer needs to determine system requirements, and develop and present training courses. They will provide customer feedback to product management and engineering, prepare cost estimates and site configurations, and drive improvements by analyzing cost-benefit ratios. The role involves gaining customer acceptance by developing cost reductions and operational improvements, maintaining professional knowledge, and identifying strategies to address market changes. Responsibilities also include creating technical content for marketing, approving and assisting with tradeshow equipment, and creating pre-sales engineering and factory pre-configuration documentation. The Sales Engineer will support project installations remotely or on-site, provide post-visit summaries, and communicate troubleshooting discoveries to the support department.
Integrated smart security solutions for businesses
Alarm.com offers smart security solutions for small to medium-sized businesses, integrating security, lighting, locks, video surveillance, and energy management into one app. This allows businesses to efficiently monitor and control their premises, benefiting from features like video monitoring and energy-saving smart thermostats. The company partners with authorized service providers to sell and install their systems, which come with low upfront costs and ongoing service fees. Alarm.com aims to provide comprehensive security management that helps businesses operate more effectively.