Alarm.com

Sales Engineer - California

California, United States

Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Software, Cloud Computing, Video SurveillanceIndustries

Requirements

Candidates should possess a Bachelor's degree or equivalent industry experience, with a minimum of 2-4 years in engineering or technical support, preferably within a technology discipline. A minimum of 3 years of business-to-business support experience is required, along with the ability to travel 50-75% of the time, including overnight stays and occasional short notice travel. Proficiency in Microsoft Office core products and a thorough understanding of networking are essential, as is background knowledge in information technology, networking, IP video compression technologies, security surveillance technologies, access control, and analog and IP camera knowledge. CRM software experience and Network+ certifications are preferred.

Responsibilities

The Sales Engineer will prepare and deliver sales and project-specific presentations, assess equipment and customer needs to determine system requirements, and develop and present training courses. They will provide customer feedback to product management and engineering, prepare cost estimates and site configurations, and drive improvements by analyzing cost-benefit ratios. The role involves gaining customer acceptance by developing cost reductions and operational improvements, maintaining professional knowledge, and identifying strategies to address market changes. Responsibilities also include creating technical content for marketing, approving and assisting with tradeshow equipment, and creating pre-sales engineering and factory pre-configuration documentation. The Sales Engineer will support project installations remotely or on-site, provide post-visit summaries, and communicate troubleshooting discoveries to the support department.

Skills

Sales Presentations
Project Management
System Design
Technical Training
Product Management
Cost Estimation
Cost-Benefit Analysis
Customer Relationship Management
Troubleshooting
Cloud Software Solutions
Video Management Systems

Alarm.com

Integrated smart security solutions for businesses

About Alarm.com

Alarm.com offers smart security solutions for small to medium-sized businesses, integrating security, lighting, locks, video surveillance, and energy management into one app. This allows businesses to efficiently monitor and control their premises, benefiting from features like video monitoring and energy-saving smart thermostats. The company partners with authorized service providers to sell and install their systems, which come with low upfront costs and ongoing service fees. Alarm.com aims to provide comprehensive security management that helps businesses operate more effectively.

Tysons, VirginiaHeadquarters
2000Year Founded
$158.6MTotal Funding
IPOCompany Stage
Energy, Enterprise Software, CybersecurityIndustries
1,001-5,000Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Health Savings Account/Flexible Spending Account
Unlimited Paid Time Off
Flexible Work Hours
Remote Work Options
Paid Vacation
Paid Sick Leave
Paid Holidays
Parental Leave
401(k) Retirement Plan
401(k) Company Match
Wellness Program
Pet Insurance
Educational Assistance Program
Company Equity

Risks

DIY home security systems could impact Alarm.com's market share.
Standalone security devices may attract customers away from ongoing service fees.
False alarms in security systems could affect customer satisfaction and retention.

Differentiation

Alarm.com integrates security, lighting, and energy management into a single app.
Their AI Deterrence technology offers advanced security features for tech-savvy customers.
They provide a cost-effective solution with low upfront costs and recurring service fees.

Upsides

The DIY home security market is projected to grow significantly by 2028.
32% of US households have a paid security service, offering market expansion opportunities.
Increased adoption of bundled services can boost customer acquisition and retention.

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