[Remote] Privacy Coordinator at Twilio

United Kingdom

Twilio Logo
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Technology, CommunicationsIndustries

Requirements

  • 1+ years of Privacy Experience
  • Customer privacy query resolution experience
  • Experience in supporting cross functional privacy initiatives such as GDPR, CCPA or other compliance frameworks
  • Experience partnering with teams across the organization on privacy matters
  • Ability to plan and prioritize and manage multiple activities at one time
  • Strong people skills and the ability to work collaboratively with all colleagues
  • Ability to use your own initiative and manage time efficiently
  • Excellent organizational and problem solving skills

Responsibilities

  • Maintain and monitor the Privacy externally facing mailbox
  • Support Privacy Vendor governance activities
  • Support Data Subject Request processing
  • Maintain and update privacy documentation
  • Knowledge management of privacy related documentation
  • Identify process improvements and assist with implementation of enhancements
  • On-call support for incident management

Skills

Key technologies and capabilities for this role

Privacy GovernanceData Subject RequestsVendor GovernancePrivacy DocumentationKnowledge ManagementRegulatory Compliance

Questions & Answers

Common questions about this position

Is this a remote position?

Yes, Twilio follows a remote-first work policy, allowing team members to work from the comfort of their homes regardless of location.

What is the salary for the Privacy Coordinator role?

This information is not specified in the job description.

What are the required qualifications for this position?

Required qualifications include 1+ years of Privacy Experience, customer privacy query resolution experience, experience supporting cross-functional privacy initiatives like GDPR or CCPA, and experience partnering with teams across the organization on privacy matters, plus the ability to plan and prioritize.

What is the company culture like at Twilio?

Twilio has a strong culture of connection, global inclusion, and diversity, equity & inclusion, with a remote-first approach and a focus on empowering a vibrant, diverse team making global impact.

What makes a strong candidate for this role?

Strong candidates have the required privacy experience and skills, but Twilio also values diverse experiences from other industries, alternative career paths, and 'desired' qualifications, encouraging everyone who meets the basics to apply.

Twilio

Cloud communications platform for developers

About Twilio

Twilio provides a cloud communications platform that enables developers to add various communication features like voice, messaging, video, and email to their applications. By using Twilio's APIs, developers can easily integrate these functionalities into their software, allowing for seamless communication with users. What sets Twilio apart from its competitors is its flexible pay-as-you-go pricing model, which charges clients based on their actual usage, making it suitable for businesses of all sizes, from startups to large enterprises. The company's goal is to empower businesses across different industries, such as healthcare, finance, retail, and education, to enhance their communication strategies and improve customer engagement.

San Francisco, CaliforniaHeadquarters
2008Year Founded
$243.9MTotal Funding
IPOCompany Stage
Consulting, Enterprise SoftwareIndustries
5,001-10,000Employees

Benefits

Vacation: Twilio offers generous annual time off in all countries for you to enjoy.
Healthcare: We are dedicated to helping our employees live longer and healthier lives through comprehensive health programs.
Retirement: Twilio cares about your retirement! We offer programs to help our employees plan for their retirement needs.
Family leave: At Twilio we recognize the importance of family. We offer generous maternity, paternity, and adoption leaves, as well as family medical care leave.
Earn your stripes: Build and present a Twilio app to earn your Twilio track jacket and receive $30 per month for e‑books for continued learning and education.
Catered meals: We provide a variety of snacks, drinks, and catered meals in each of our locations.

Risks

End-of-life for Programmable Video tool may lead to customer dissatisfaction.
Layoffs of 295 workers could decrease morale and affect service quality.
Engagement with Qatalyst Partners suggests potential internal conflicts and strategic shifts.

Differentiation

Twilio integrates voice, video, messaging, and email into applications, enhancing communication capabilities.
The pay-as-you-go pricing model offers flexibility and scalability for businesses of all sizes.
Twilio's APIs enable developers to build and scale communication solutions efficiently.

Upsides

Acquisition of SendGrid enhances Twilio's email API offerings, boosting market share.
Collaboration with Jack Henry strengthens Twilio's presence in the financial services sector.
Partnership with CareNote expands Twilio's reach into specialized markets like pastoral care.

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