Principal Performance Engineer at Zoom

San Jose, California, United States

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Not SpecifiedCompensation

Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

NoVisa

Technology, CommunicationsIndustries

Requirements

10+ years of experience in performance engineering, SRE, or a related field, with a dedicated focus on backend service optimization
Strong understanding of CPU profiling, memory profiling, and other performance diagnostic techniques
Ability to select and recommend appropriate technologies and solutions to address performance challenges
Experience with relational databases and significant expertise in SQL query optimization and database performance tuning
Understanding of distributed systems, microservices architectures, and cloud-native environments
Clear understanding of one major programming language (e.g., Java, Go, Python, C++) with a deep understanding of its performance characteristics
Data analysis skills, with the ability to interpret complex performance data and translate findings into actionable insights
Proactive approach to identifying and resolving performance issues
Great communication and collaboration skills, with the ability to work effectively with cross-functional teams

Responsibilities

Leading the performance optimization efforts for critical backend services, collaborating directly with development teams to identify and resolve performance bottlenecks
Designing, developing, and executing comprehensive load testing strategies to simulate real-world usage patterns and uncover performance limitations
Conducting deep-dive CPU profiling and memory analysis to pinpoint inefficiencies within application code and underlying systems
Providing expert guidance on SQL query optimization, database schema design, and efficient data access patterns
Evaluating and recommending appropriate technologies, frameworks, and architectural patterns to enhance system performance and scalability
Performing advanced data analysis on performance metrics, logs, and traces to identify trends, predict issues, and inform optimization strategies
Mentoring and guiding other engineers on best practices for performance engineering, profiling, and optimization
Developing and implementing tools and processes to automate performance monitoring, analysis, and reporting
Staying abreast of industry trends and emerging technologies in performance engineering, SRE, and distributed systems

Skills

Load Testing

CPU Profiling

Memory Analysis

SQL Optimization

Database Schema Design

Performance Metrics

Log Analysis

Distributed Tracing

SRE

DevOps

Zoom

Video conferencing and online meeting solutions

About Zoom

Zoom provides video conferencing and online meeting solutions that allow users to conduct virtual meetings, webinars, and collaborative sessions. Its main product is video conferencing software, which enables high-quality video and audio communication, along with features like screen sharing, group messaging, and virtual backgrounds. Zoom also offers specialized products for larger events, such as Zoom Webinars and Zoom Events. The company operates on a freemium model, providing basic services for free while charging for advanced features through subscription plans tailored for various users, including businesses, educational institutions, and healthcare providers. Zoom stands out from competitors due to its user-friendly interface, reliable performance, and scalability for different needs, making it a vital tool for remote work, online education, telehealth, and social interactions.

San Jose, CaliforniaHeadquarters

2013Year Founded

$144.5MTotal Funding

IPOCompany Stage

Enterprise Software, Education, HealthcareIndustries

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Hybrid Work Options

Flexible Work Hours

Stock Options

Company Equity

Paid Vacation

Paid Sick Leave

Risks

Increased competition from Microsoft Teams and Google Meet threatens Zoom's market share.

Privacy concerns and regulatory scrutiny could impact Zoom's operations and reputation.

Hybrid work models may reduce demand for virtual meetings, affecting Zoom's growth.

Differentiation

Zoom offers a user-friendly interface with reliable performance for virtual meetings.

The platform supports diverse needs, including remote work, education, and telehealth.

Zoom's freemium model attracts a wide range of users with scalable subscription options.

Upsides

Zoom integrates AI tools to enhance virtual meeting effectiveness and productivity.

The expansion of 5G networks improves Zoom's video conferencing quality and accessibility.

Zoom's secure, HIPAA-compliant solutions drive demand in the telehealth sector.

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